A couple of weeks ago I was home visiting my parents and their dog became ill and progressively worsened throughout the night. I called ahead as the website requested and was told to bring him in. They immediately took him back, only stopping to ask his name so that they could attend to him while I filled out paper work. Everyone was so kind and caring and the only reason that I can't say that I loved the experience was that we had to make the decision to help him pass on to the rainbow bridge. Given the difficult decision, the staff and Doctor were very kind, compassionate and caring. The vet helped him go peacefully and painlessly. What I appreciated about the vet (Dr. Wentworth) was that she ran a base line test to assess his condition and then came out to talk to us. She did not run a bunch of tests and spend a bunch of our money then tell us she could not help him. She was upfront about his condition, the cost and upward battle we would have to face with his health so we could make an informed decision. She made her recommendation as to what she thought was best for Oscar and we greatly appreciate it for being a sad time! Thank you!

We just left this hospital with our pet. She was in for an emergency ultrasound scheduled by our vet to get some much needed information. The 'technician' who clearly didn't know anything came out to tell us they would 'send' the results to our vet today or tomorrow. We asked to wait and speak to someone about the results, we were told the surgeons are very busy today. The entire reason we drove 30 minutes, was because our vet wanted a surgeon on hand if the found something operable. To be disregarded & treated with such an uncaring attitude was VERY disheartening. Our pet is very I'll & we were looking to this hospital to help us get answers. Instead they took our $80 'consultation fee' to 'send' the results when they get around to it & were just simply too busy to make time to talk to us. Would not recommend this vet if you need results immediately. :( Bad day unnecessarily made much worse.

Took my cat here last night because he was deteriorating very quickly. Left him there to be watched and get fluids over night and was told it would cost a very large amount of money to get him better which I cannot afford. They gave us the option to surrender him to their care so that they can make him better and find him a nice home with someone who can take care of him. They did a very wonderful job helping me make this decision and assuring me they would take very good care of him. It was such a hard decision but he is in good hands. I'm very grateful to have found this place.

I took my cat to the VCA Fishers and I don't think my experience could have been any worse. I came home to my cat vomiting and urinating blood. So I rushed him to the VCA Fishers because it was the closest emergency animal hospital to me. I arrived at 9pm and the staff seemed responsive at first and they took my cat back immediately (believing he was blocked). I soon realized that the VCA was majorly understaffed. My girlfriend & I filled out our paperwork and then proceeded to wait 45 minutes for the tech to come in to tell us that our cat was not blocked thus he was not in immediate danger. She also mentioned that there were 3 other animals that checked in at the same time and that our cat was not as important as the other cases. I wasn't in a rush and recognized fully that it was an emergency facility, but my pet was ignored for a solid 4 hours. The vet seemed inexperience and has no confidence in her diagnose and has no reassuring recommendations. They were going to do an in house urinate-analysis so we could have answers but because they were too understaffed they ended up sending it out. We spent over $400 for no answers, antibiotics (that didn't work because the doctor didn't even know what was wrong), pain medication, and a urine-analysis. 2 weeks later our cat did blocked and I truly believe that the VCA Fishers is the reason that our cat's life was at risk and we ended up paying $1100 in surgery costs. I would definitely avoid this center AT ALL COSTS! I highly recommend the VCA Noah hospital!

Asia, our loved one (Pekingese, Female, 13 years old) lost the control of her back right leg. Our veterinarian recommended we see a specialist and suggested Dr. Cross at VCA (Advanced Veterinary Care) located in Fishers, IN. We took the recommendation and went to see Dr. Cross. We were impressed on the reception and expertise we received from the staff, nurses and Dr. Cross himself. My wife and I both work in the medical field and we were also impressed on the equipment available for treatment, diagnostics testing, surgery and rehabilitation located on site, in addition to the building being well maintained and clean. Dr. Cross provided a few options to best take care of our Asia and we took the recommendation of surgery. We took this route primarily due to the “care” we have seen from Dr. Cross and his staff. My wife and I did not put emphasis on the expertise, building, medical equipment, etc. until we saw how much they all cared for Asia. My wife and I also had to consider the cost and we knew it would be somewhat expensive. But what is the price we put on our loved ones? We are not sure if Dr. Cross is on Angie’s list…if he isn’t…he should be. Sad to say, Asia was treated better than some of the people I have seen being treated by their medical doctor. We are so pleased with her care! Dr. Cross ( Neurologist )is very compassionate, always lets you know how the progress is or isn't. Asia is using all 4 extremities. As weeks goes by we see continued improvement. Robert and Jan de Graaff