Dr. Lennox and her staff are kind and caring, and always go the extra mile to be sure that my pets get the best treatment possible. I feel very blessed to have such skilled veterinarians taking care of my cockatiels and parakeets. The office has great technology to help the vets give you not only a very accurate diagnosis but to also figure out the best course of treatment. The vets and staff take their time to explain everything to me and I always feel informed and confident in their expertise. Very highly recommended!

I recently took my 18 month old ferret in because she was experiencing lethargy and weight loss. I was apprehensive at first, not knowing exactly what to expect with both the vet, and what my ferret might have. Over the course of the next 2 weeks, she had 4 separate visits. The first, because her physical came back normal, we started a round of medication and hand feeding, along with monitoring her weight. The second visit resulted from her not perking back up after the meds. During the second visit, a growth was found under her rib cage. The options were to either let it play out, go in and get it, or do more testing to try and determine what it was. I decided to try and have it removed. The surgery was successful, in terms that she made it through ok, but more growths were found than originally thought. Biopsies were taken and sent out, but unfortunately the day after coming home she took a turn for the worse. I rushed her back to the vet, who did a thorough exam and blood work, and while we were discussing options for treatment, she passed away from what appears to be extreme liver failure...though the exact cause isn't known just yet. With all of that being said, and even with my ferret dying in the end, I would highly recommend this vet. The level of attention and detail given to my ferret, and her brothers who tagged along to act as blood donors for her surgery, was incredible. The techs were fantastic, with a very sincere care given with a friendly disposition. Dr. Lennox and Dr. Goldstein were very knowledgeable, professional, and genuinely cared about what was happening to my ferret, and were also were attentive to how I was doing, since my pet was in dire straits. All of my visits to the vet, minus the first one, were a last minute phone call, with the clinic working me in between other appointments, understanding that my situation was urgent. The whole experience, from start to finish, has earned my respect. If you are looking for an experienced vet, who has your pet's best interest at heart, then this is the place to go.

The service and staff here are outstanding. They focus exclusively on birds and "exotics", and many of the vets and staff members are experienced animal owners, meaning they know their stuff. I've worked with three vets for my pet rats, and they've all been outstanding. Further, they have an emergency, 24 hour on-call doctor available which has been a god send on several occasions.

I agree entirely with Kahlisi -- The vets are so knowledgable and great but the front office attendant is not all that great with acknowledging people in the office. She is, however, very friendly and nice. I've been to numerous vets for my rats and these guys really do a great job!! They're the only vet who has kept my rats happy and healthy at an extended period of time. (anybody with a small animal prone to respiratory problems knows what I mean).

Both of the vets appeared to have outdated information on hedgehogs. They kept pushing Insectivore Diet on me, even though the first ingredient is animal by-products (bone and leftover bits from an animal, rather than the actual meat). They also recommended foods that have been known to be choking hazards for hedgehogs. Dr. Lennox was very rough when handling my hedgehog, and didn't give me a chance to calm her down for the exam, just whisked her away to be sedated without even asking if it was okay with me. Dr. Gunn checked for mites, didn't find any, and prescribed Ivomec, which is strongly opposed if you talk to any reputable hedgehog breeder, as it has caused several hedgehog deaths. While they might be a good vet for most exotic animals, they don't appear to be that knowledgeable about hedgehogs.