I had been to the Humane Society of Indy a number of times before finally deciding to adopt a dog, and my experiences have all been very positive. All of the reviews on Google seems to be critical of the fact that the employees are just doing their due diligence to make sure that these pets find the best homes possible. Let's face it, there are many people who want to adopt pets who should not be doing so, and the HSoI does a great job of weeding these people out. I took my pup home after checking the website every morning for a week straight to see when he was medically cleared to be adopted. They update their website every morning before opening with new pets that are available, and although the process can be stressful if you're waiting for a specific dog to get cleared, they are very consistent with adding new pets a few hours before opening. The employees at this location were very helpful with any questions I had. I will admit that at times I encountered a few with attitudes that were a little off-putting (like questioning why I was 10 minutes late in coming back the next day after putting a hold on my dog for a day), but after hearing their stories about some unsavory people attempting to adopt animals, I'm willing to give them a pass. Another positive highlight of my experience has been the support I have received after adoption. Connie the head trainer has been so helpful in assisting me over the phone with my new dogs behavioral tendencies, and I'm sure her classes would be very similar. The transition from prospective dog owner to new parent has been much smoother than I imagined. Overall, I would highly recommend the HSoI to anyone who is looking to adopt a new pet or even just go play with animals for a while. I did, and I came home with a new best friend.

Adopted two cats previously and now a wonderful little puppy. Honestly, with all of the negative comments it is painfully obvious that these people are simply upset that they were either denied the ability to adopt or found the process so difficult that they decided to go elsewhere. If you consider having to get everyone living in the house to come to the Humane society to be too much of a burden to adopt, then you probably aren't the type of person that will put much effort into taking care of an animal. The Humane Society of Indianapolis is a no-kill shelter, which means they have the time to find the best houses for these animals. If you decided to declaw a cat, you probably shouldn't own another one; it is illegal in many countries for a reason. They just want the best for these animals, and if that makes you upset you should pass on being a pet owner.

I found the dog I wanted and waited like two hours in line to talk to a pet counselor. I pretty much felt like I was interrogated. Then after they said my whole family had to come meet him before I could take him. That wasn't a problem I brought my family in the next day and again I was forced to wait in a long line only to go through the same thing I did the day before with some other random pet counselor. I already had my deposit down on the dog and everything. They really should get more pet counselors I spent my whole day their waiting two days in a row. I don't understand why I had to go through the same thing twice. I would have liked to met with the same person so I didn't have to waste my time going through the same process. I came out with my best buddy though.

BELIEVE THE BAD REVIEWS!!! I have to agree 100% with the last review prior to mine. After visiting this "Humane Society" twice in the past 2 days, we now have a wonderful cat from the PetSmart in Noblesville (From Rescue Me RCHS Inc.). I am a current cat owner and lover who has grown up with cats my entire life. Our first visit we arrived 30 minutes before closing and were told we were not allowed to fill out any papers, place any holds, nor visit with any kittens because "We don't start any adoptions an hour within closing." Whether or not this was just a personal choice by the disrespectful girl working that night or the shelter policy, I don't know. Any questions my girlfriend asked her were treated as if she was interrupting this girl's off-topic conversation with a co-worker. But okay, fine. I'll come back tomorrow. So I take a half day off work to get there when they open. Already have application filled out, hand them the kittens info card, wait 20 mins, and sit down with the adoption manager. This is when things really got absurd. From the get-go, she started creating hypothetical scenarios as an excuse for us not to take this kitten home. For one, she seemed shocked that a vet would declaw our current cat and that he hasn't experienced any negative symptoms from it. To her, the only window to declaw a cat would be within the first few weeks and any older is despicable. Please lady, I don't care what your views are on declawing, and don't try to tell me there should be something wrong with my cat you've never seen. Not to mention none of the vets we called for declawing pricing ever told us they wouldn't do it. Get off your high horse. Along with asking a lot of irrelevant questions about our current pet ("Does he roam around the apartment complex at all?" No, he just goes out on the balcony once in a while, I just said that), she latched onto the fact that our current cat is declawed and then assumed that we would be doing it to this kitten, which I told her was wrong multiple times. There are ways to handle a cat with claws. Nevertheless she rolled out this amazing scenario that this cat will be declawed, and since it's older than a few weeks it would become "bitey", which to her is apparently equally as bad. THEN, with this "bitey" cat, she asks if there are children in our future, to which I respond possibly, maybe in 5 years down the road (seriously, I'm not even engaged at the moment, but she doesn't care), and that turns out to be a big no-no for her with a "bitey" cat (surprise, surprise). She then refused to let us take ANY cats home until our current cat had certain tests done (he is up to date on everything) which our vet "should have known to do." We have talked to the veterinarians. You know, the people who go to school for this and take care of animals for a living, and they said this shelter is absolutely ridiculous. I truly feel bad for the animals that are at this shelter. Part of me wishes that all the pets there could be adopted and this place could be shut down, because when you're rejecting cats from being rescued and placed in a loving home as this kitten would have been, and you're trying to run an animal shelter, you have some SERIOUS problems.

So far the process of adopting here seems way over the top. Family inspections that include every member of your household for example as IF everyone is just sitting at home all the time at the same time. These people seem to have lost sight of the fact that these are homeless discarded dogs needing a HOME yet they make it as difficult as they can. You basically have to be there when the doors open IN THE MID AFTERNOON and knock other people out of the way to get the pet's ticket that you want before someone else grabs it because everything is first come first serve and they won't let you make holds over the phone or on line and in our case...they wouldn't let us leave a deposit just in case the adopter who beat us to the dog we wanted didn't get approved. You end up spending an exorbitant amount of time hanging around time after time attempting to get the dog you want getting emotionally attached each time to the tune of about $200 dollars when you could just go out and buy a dog for $300- no questions asked, no hassles, no competition, no snooty young women telling you tough luck and acting like they are doing YOU a favor by ALLOWING you to ADOPT A DISCARDED DOG. Its backwards. If you are a stay at home mom or an elderly person with nothing but time to aimlessly hang around jumping through their hoops....go for it. Maybe they should just hang a sign on the door that says so. I really think they could handle this better instead of letting sincere people who are trying to do good by taking on someone else's pet walk away simply because they won't work with you. Its a shame.