We had taken our dog to this vet once. That visit was for routine checkup and shots. We were tired of paying huge bills to other vets, and this place was recommended as reasonably priced. The building is older and the interior is simple, but I didn't really care. I want my money to go for care, not overhead! The receptionist and vet tech were very kind and friendly. The dr. was direct and no nonsense, I was told pretty directly that my dog needed to lose weight. But, he really did, so the recommendation was right on the money. A year later our 12 year old dog seemed to get drastically ill very quickly. I called and made an appt. for the first day I wasn't working- 2 days out. Later the same day it was clear he was pretty sick. I called back and was able to talk to the vet and describe the problems our dog was having. The vet said I neeed to bring him in sooner than the appt. We took him in the next morning and left him there for the day for the vet to examine. The office staff called and left a message updating me on my dog's health. The vet didn't suggest lots of pricey tests- my dog had a temperature so he was treated for an infection. I was able to ask questions and get answers that were direct and focused on the health of my dog. We took hiim home and watched him as the antibiotics kicked in. It took several days, but our dog soon was back to his old self! I really appreciate the quick, reliable care they gave our dog- and the information that I was given by the doctor and staff to help treat my dog for his illness.

Ok, so they aren't in the most beautiful space, but they the best place we've EVER taken our own pets (4 cats and 3 dogs) as well as many, many fosters over the last 6 years. In fact, many local rescues go to Dr. Johnson because he is all about making sure you can afford to take care of your 4-legged family members, NOT nickel and diming you as other reviews have stated. Would love to know where these people have gone before, because as a former client of Broad Ripple Animal Clinic, and Michigan Road, I can honestly say I've recieved better service and for waaaay less than we were ever charged before. Dr. Johnson is a bit brusk, but he really does care. As for those who've lost a pet, I truely am sorry. However, anytime anyone is put under anesthesia (2 or 4 legged) there are always risks.

WOULDN'T RECOMMEND THEM TO ANYONE, NASTY DISRESPECTFUL AND DONT CARE ABOUT ANYTHING BUT TAKING PEOPLES MONEY. HONESTLY I DON'T EVEN SEE HOW THEY ARE STILL IN BUSINESS!! My children have a pet rat named Oreo, he developed a lump on his back leg so we took his to Kestone Pet Hospital. When entering the woman at the front desk was very nasty puckering her face up when she seen that it was a rat that was in the cage we were holding. She said she had been there for a long time and didnt know that the doctor seen pet rats and to make sure we kept him in the case so he wouldn't get loose. We filled out paper work and was called back in about 10 mins. They sit us in a the room and said the doctor would be in shortly. The doors were still open and we heard the workers and the doctors laughing and they said its a rat, one said ewwww nasty then I heard the doctor say I'll fix it put the nasty thing to sleep, then they all started laughing. Note that my daughter was here with me luckily she was to busy focusing on Oreo to pay attention to them. The doctor came in and I just wanted to stand up and punch him in the face, but didnt. Instead I asked my daughter to step out of the room with Oreo, and asked the doctor how much experience he had with rats, he said he had seen at least 20 rats and did surgery on 6. I then asked him how many animals has he put to sleep because he thought they were nasty, he pause with a surprised look. I then said you know if you are going to take crap about someone and their animals then you might want to make sure the doors are closed and you aren't screaming it. I turned around and we left. I then called back today and asked for a copy of the bill that they charged me $40 for nothing. The woman working at the desk was different then the one that was there before she asked my name and the animals name, she was very nice unlike the one that was there before. I told her his name was Oreo and he was a pet rat, she said oh really we dont see pet rats here. She said ive been here for 9yrs and Ive never seen the doctor look at a pet rat. I said what? He told me he had tons of experience with rats and did 6 surgery's. She said well it must have all been on days i wasnt working. Cause ive never even seen anyone bring a pet rat in.

Awful rude service. We took our dog in for a heart worm treatment and told the receptionist about his severe separation anxiety. She proceeded to brush us off. The following day we received a call from Animal Control informing us that the vet clinic lost our dog the day before. They did not call Animal Control until almost 24 hours after he escaped. They refused to take any blame for the lost dog. If it weren't for the Indy Lost Pet Alert organization we wouldn't have been able to find our boy. Needless to say, the service we received was unacceptable, and we will not be returning there.

Well, my original review was removed, so here goes again. I want everyone who reads this to understand how bad this place truly is. I ignored my gut when I went in and smelled the putrid smell in that place. I made myself believe that they really cared about the animals when they treated my dog like a sack of potatoes. But, there isn't much convincing yourself of the place's merits when you go to pick up your perfectly healthy six-year old dog from having a cyst removed on his arm to find out he died in surgery. I beg you to not give any money to this place. Because that's all it's about for them... money.