I will not take my animals to anyone else. I can’t begin to explain the compassion and assistance I have received from Dr. Jim Roberts and his entire staff. I have had several elderly dogs in my family these past few years and each needed a lot of care. Dr. Jim always thoroughly explained the diagnosis and went over the options and costs of each option. I trust him completely. Dr. Melanie is also wonderful. She came in after hours for an emergency with my cat. These people have always been there for me. I can’t praise them and their staff enough.

This is the worst vet ever. Stay away! They over vaccinated my dog. They constantly charge more than what they quote, and refuse to adjust the bill. Each office staff member has no idea what is going on. They cant explain the charges, and will lie through their teeth about previous quotes provided. The office manager told me that dogs are covered under HIPAA laws (UMM....HIPAA LAws are for humans!) and could not discuss my dogs account with me because only my husband was listed on the account. Funny thing is that I was able to pick up and pay for my dog only a month before?!?! I had to demand that she review previous paperwork, to which she discovered that I was actually listed on the account. Office manager also told me that by leaving my dog with them for boarding, I am authorizing them to perform any and all medical treatments that they decide are needed, without further consent.

I must be the only person in the whole world that has animals that LOVE going to the vet! My husband and I have 5 animals: 3 dogs and 2 cats. Both cats have heart issues that require medication; one is also an insulin dependent diabetic and the other has allergies that require medication and prescription food. One of my dogs also has allergies that require medication and as a puppy he had bilateral luxating patella - a condition that can require surgery. We were terrified of surgery but Dr. Roberts was very hopeful and suggested V.O.M. treatments. This treatment is similar to a chiropractic adjustment and is pain free. The treatments were affordable and best of all - they worked! My dog can walk, run and jump with zero problems. It's hard to not see this as a miracle! The doctors and staff at Allison Lane Animal Hospital are very kind, knowledgeable and obviously love animals. They are able to help me keep track of what all my animals are due for, and my animals receive the best care every time. We would never go anywhere else.