I went to CCC knowing in advance that their personalities were certainly not what you were paying for BUT it was much worse than that. When I scheduled the appt I was very clear that I was bringing in a stray cat that needed to be vetted, tested, groomed, etc....whatever needed to be done to make sure he was healthy to add to my home since I already have an indoor cat. My appt was 8:30 AM so maybe the techs and office staff didn't have their coffee and chat time completed yet and that was why they watched me struggle with the two entrance doors and an over-sized carrier. Having worked in customer service all of my life and just having common courtesy, I would have thought that others would also think to open the door. Fortunately, I know just enough about introducing strays that I knew the questions to ask because information was not offered at the time of drop off or pick up. I had to inconvenience them with my questions to make sure I was having everything done that needed to be done. There were at least 3-5 employees in the front when I picked my cat up and when I asked, “oh, how did he do?” they all looked at me like I was insane, shrugged their shoulders and said, “I didn’t work on him.” Forget about offering to go check with the person that did work on him… I only went to CCC so I could have the vetting and grooming done on the same day so I didn't stress my new cat out….one that had not been handled that much in his lifetime. I will never go back and I will never recommend. I’m still not sure he was even checked over completely. He has been itching and cleaning himself non-stop since I got him home. Overall, awful experience. Felt like the place was staffed with non-animal loving people and people that had no experience in the vet industry.

I have never been to any clinic for pets that demonstrates as much compassion, dedication, and honesty when dealing with your dear feline and its health issues. I have been bringing my cats here for over 10 years and have had most excellent care for my cats and consideration for myself. Especially when it came to the end for my cats, doctor and staff were beyond the expectation in dealing with the most difficult moment of being a cat owner, would never consider going elsewhere. AAA+++