This clinic and Dr. Brad are simply amazing. We were traveling through Shreveport when one of my dogs was seriously hurt. They took us in without an appointment and saved our dog's life. Brad was patient, kind and caring and I am deeply grateful for his efforts. And if that wasn't enough, the bill was only a quarter of what I expected.

Re: review Mrs. Ratcliff - Comfortis (spinosad) is in fact a prescription medication. In Louisiana, the act of prescribing a medication requires a valid client-patient relationship and to sell a prescription medication without a prescription is obviously not legal. Why would a person write a review on a business they have never actually been to, based on incorrect information, then accuse that business (especially an animal hospital with a 30 year history of compassionate care and extensive community work) of being money hungry for obeying the law? We devote our lives to caring for animals, and we try everything we can to help out people in need. To be accused by someone I have never met saddens me. However it reaffirms why I love animals so much; they trust those that help them and we value that trust tremendously. While I am sorry anyone had a bad phone experience I am saddened that a person would attack a caring, compassionate business without justifiable reason. I do hope Mrs. Ratcliff's dachshunds have received an appropriate flea preventative. If I knew how to contact her personally I would love to show her how much we do care about her pets. No hard feelings on my end. Re: Mr. Smith I can find no record that of him ever having been to our clinic so I am confused as to why this review was posted (perhaps he has us confused with another clinic or his dog may be listed under another name). We have a strict policy that no heartworm positive dog leaves this hospital without an understanding of what is happening and receiving a treatment plan with options (to involve the owners in the decision making process). If there was a breakdown of communication and this posting is not a mistake then please contact me personally (since I do not know how to contact you other than this) as heartworm disease is a serious condition that deserves understanding and communication between all parties involved. Again, we hold no grudge against any animal, ever! If there was a breakdown of communication then we want to prevent that and would appreciate the feedback. Fulll Disclosure: I am a second generation owner of Southern Hills Animal Hospital and have devoted my life to the care and well being of animals in many capacities. I also do not understand why these reviews were made and I am confused as to what should be done. We at Southern Hills Animal Hospital have made great personal and financial sacrifice so that we can take care of animals regardless of the owners financial situation. We are saddened by these reviews and wonder why unsubstantiated or incorrect reviews can be placed for all to read as if they were fact.

Well I went by last Firday afternoon after work and I got there at 5:33pm..they close at 5:30 they were right there inside the door and I ask could she please open the door as I need to get some Comfortis pills for my 2 doxies who are being eaten alive with fleas. They totalyy ignored me! So I called today to make sure they carry them and the lady ask me if I am a client and I said no I just moved to this area but needed the pills for my dogs. She said oh you will have to come in for at least 1 office vivit befoe we can sale them to you. I said WHAT?!?! They aren't a prescription medicationa and she said very snottly well they have such side effect! MONEY CENTERED!! I wouldn't take my babies to anyone that sorry!!!!

PET OWNERS BEWARE! I took my inside dog on heartworm medicine for a 1 year puppy exam and rabies shot..walked out with a $275 bill and completely confused. After getting him weighed they took him into the back room with out me and i started my wait. Once they returned they proceeded to give him multiple shots and say he his heartworm positive. Confused i start asking questions and get quickly put in my place and told he needs these meds as the worms are BAD. Getting rung up for 275 i leave and get home to check over the bill. I had multiple shots and meds that i was now stuck with and was only able to return a few after telling them. The point is my dog was healthy and i got charged for 9 different things i didnt ask for..and there was no way of a refund. be careful which vet you choose is all i am saying

After taking our dog Lola to several vets in town, Dr. Brad and staff have been the most helpful. Lola had been diagnosed with all kinds of things requiring expensive shampoo, medications, even specific (and very expensive) food! None of which seemed to help at all. After visiting Dr. Brad, her symptoms cleared up in a week! Thanks a ton guys!!