I brought all of my pets there for a few years and thought they were o.k. Having worked at a vets office out of state in the past I was a bit surprised how uncaring this place truly is. Our beloved companion for 17 years became really sick. I called this vet DURING office hours when they were doing appointments so she could come in and be seen by them. Although we were one of their clients, and I called when they were still open, they turned me away and said I could not bring her in! They were too worried about getting out on time, even though it was almost 2 hours from closing time. I was dumbfounded! That would have been unheard of in all the vet clinics I worked at throughout the years. Sick pets came first. We didn't go home if a client needed us. We ended up going to Bulger Animal Hospital in North Andover and let me tell you, the difference in caring staff, wonderful vets, and the medical equipment was incredible. They TRULY care. I would NEVER go back to Beverly Animal Hospital if I had a pet I cared about. Even if it was one that was a stray that I didn't know, I still would not go there. When our dog was seen through Buldger Animal Hospital, we found she was misdiagnosed by Beverly Animal Hospital. The cough Dr. Friedman continued to say was nothing to be concerned with was actually symptoms of heart failure. Thankfully we switched to Buldger, got the care she deserved and happily lived another year and a half which was way beyond anyone's expectations. There are so many vets out there who truly care about your animal and what you are going through, most especially when they are sick and your pets need medical attention the most. To turn a long time client away when their pet needs medical attention is truly unforgivable and dispickable for a vets office. What are they in business for if it's not to give care to sick animals. If you care about your pets and want to know they will get medical care when they need it, find someone else other than this vet office. You and your pet are not and will not be their priority. Bulger has an emergency clinic which is 24 hours. The staff knows me when I come with my pets which is more than I can say for the staff at Beverly Animal Hospital who didn't know me no matter how often I went. At one point I was in there almost weekly and they still didn't know me each time I came. They had to ask my name and which pet the meds were for. The staff at Bulger knows me even if I only go once a year! I certainly put enough money in the pockets of Beverly Animal Hospital with all of my pets but I guess remembering their clients isn't important enough for them to take the time for. Bottom line, pick another vet unless you don't care if they will be there when you truly need them. It's an awful feeling to trust your vet just to have them refuse you when you need their help. Especially when it's still during business hours and not after they have closed. It's something that should be taken into serious consideration when choosing a vet for your loving family members. Good care = Go somewhere else!

Beverly animal hospital is a great place. Dr freedman does not do unnecessary tests and prices are reasonable. He also made sure my dog did not have surgery when other doctors would have done it. My dog had a wart and he reassured me that surgery was unnecessary. They were very nice to Skylar. And he didn't yell at me about Skylar's weight problem like other doctors do.