The staff here are excellent: friendly, professional and true animal lovers. They have some thoughtful operational processes like email reminders/confirmations of appointments, etc. They always remember me and my dog's name, which is much appreciated. The doctor is very good and has a way with my dog. It's a touch expensive, but the location is very convenient so I don't mind that.

My SO and I have recently adopted our first pet ever and were anxious for our first vet visit. However, the staff and veterinarian at the East Boston Animal Hospital were very welcoming and warm. They answered all of our questions and addressed our concerns. They are always great at handling our kitten and keeping her comfortable. We are very excited to continue using the East Boston Animal Hospital for our cat's healthcare needs.

We have been taking both our cat and our dog to the East Boston Animal Hospital since we moved here about 4 years ago. We've had a a couple fairly large medical problems with both pets, and each time the entire staff at the East Boston Animal Hospital has been amazing. In particular, they have been incredibly accommodating of our very fearful rescue dog, who gets extremely stressed by strangers. The vet techs always approach her slowly and calmly, and try to ease her into everything (Maria and Guilia in particular, but really all of them have been great!) and Dr. Sawyer is so relaxed with her, and really takes everything slowly to keep her as calm as possible. As other reviewers have mentioned, yes, it is a bit expensive, and they do have products that they would like to sell; however, in our experience, they've always asked before they do anything, and Dr. Sawyer has always been able to explain to us why he recommends a procedure or product. In sum, yes it's expensive, but for us they've been awesome and completely worth it!

Just two days after losing my sister to cancer, I had to put my 16 year old cat "down". She had been declining for months and, unfortunately, I couldn't put it off any longer. The staff at the East Boston Animal Hospital were compassionate, caring and professional. From the time I called to make the appointment, to the moment I left with my little kitty in a box on her way to her favorite spot in my garden, they were ALL amazing and couldn't have been more accommodating to my and my cat's needs that day.

Have had nothing but great experiences with the East Boston Animal Hospital. Brought my rescue Milo there right after getting him. They gave him the typical round of shots and made sure he was healthy. Despite it being a drive for me (living in downtown Boston), the staff's professionalism and quality of service keep me coming back