I have to say, I have NEVER been to a veterinary that I liked as much as this one. Dr. Sissum and Carol have gotten to know all my cats. They are so gentle. Also, I am amazed at the reasonableness of their fees. It means that whenever I have a concern about one of my cats, I can feel free to call and Carol can run it by the Dr. and tell me whether they think I should bring the cat in. I had a funny experience, I had been taking care of a feral cat in the neighborhood. I took 'him' in for shots, since 'he' is in the wild. Dr. Sissum told me, 'she' is having kittens. She gave me information on the care of the mama and kittens. I really appreciate their concern for me and my cats.