My cat was dealing with a condition called hyperesthesia. I had no knowledge of what this was. Dr. Pino was fantastic. She ran blood work and took x-rays. she referred me to Mass. Referral Hospital in Woburn where they have speialists. After getting their report she called to discuss my experience and share more information. About a week later I got another call from Dr. Pino checking in to see how kitty was doing. She went out of her way and I don't think I could have gotten better care. Highly recommend.

I BROUGHT MY CAT HERE TO BE PUT TO SLEEP AND I REGRET DOING IT THERE...NOT THAT THE EXPERIENCE WASN'T PAINFUL ENOUGH, THE VET THAT DID IT HAD A BAD BEDSIDE MANNER. I WANTED THE VET TO GIVE HER "THE SHOT" RIGHT AWAY, BUT SHE INSISTED ON GIVING HER A TRANQUILIZER FIRST. THE VET DID NOT WARN ME THAT MY BABY GIRL WAS GOING TO BE "PADDLING AND PANTING", THAT WAS A HORRIBLE SIGHT! THIS WENT ON FOR 5 MINUTES BEFORE SHE DECIDED TO GIVE HER THE LETHAL INJECTION. I HAVE TWO OTHER CATS AND I WILL NEVER EVER BRING THEM THERE! R.I.P. MY SWEETHEART...XOXO

We have been bringing our "Boys" to see both Dr Bergeron and Dr Allegretza. Can not say enough great things about them. Our Casey had 6 ACL surgeries on two knees and was treated like a king. We thought our Caesar had to be put to sleep and Dr Bergeron took the extra time to see him and after a thorough exam we were able to take him home. He's doing better. Hats off to the whole team! Damian & Lori Anketell

I agree with other reviews that catalogued the clinic staff as friendly and compassionate. Unfortunately, we observed an issue of lack of communication by the front desk and our assigned vet. After ou first visit with our puppy, the front desk asked us to schedule a follow up appointment. No details were provided regarding the need for an appointment. We assumed it was just to follow up with our puppy's progress. It turns out the appointment was for pre-op blood work for spaying our dog even though our dog had already been spayed. The Vet knew our puppy was already spayed and the front desk did not read our file before scheduling the appointment. We still had to pay for the visit even though it was not needed. Another instance on lack of communication was regarding our dog's medicines for a stomach virus. We asked if one of the medicines could be provided in pill form. The vet "confirmed" that it could only be provided as a powder. Upon receiving the meds we noticed that we were given both powder and pils. Even though they are very friendly people the miscommunication has turned us off and we have decided to visit another vet clinic.