We brought our dog here requesting an MRI on her leg. She has been struggling to get up. My wife was talked into getting an MRI on her spine, which yielded no answer. They then told my wife that they wanted to do a second MRI on our dog's neck. The only thing we have received thus far is a bill for $3500. We received a report via email basically stating that the specialist can't find any problem with her spine or neck. My wife has tried to get this specialist to cal her back for a week now... Nothing. Besides the $3500 we are now left with wonder what to do next; clearly this place has no idea.... Maybe if they had done the MRI on our dog's leg as initially requested. I am clearly not impressed with this doctor; the front of the house seemed great and there may be other vets that know what they are doing or are willing to call you back.
I brought my cat to AAVEC after he was having trouble breathing and losing weight fast. Unfortunitly he had an sickness that felins get that there is nothing that can be done. The hole office was respectfull and very nice. doctor gave us oppions and help us with aa dificulte decision, to put my cat down. I will someday add a new cat to our family and will have no problem bring them back to the care of AAVEC.
Under no circumstances would I take my pet to this facility without the direct instruction from our primary vet. Even than, I would do everything possible to avoid them. This comes from a person who will (and has) paid any amount of money for the care of a beloved pet. However, this place lacks basic compassion and common decency towards its customers and its patients. The professional Veterinarians have been OK to deal with (once you are able to navigate past the thugs at the front desk). I can confirm what others have said who have experienced the extortion tactics of demanding huge deposits while withholding care. They did it to me as well while I held my gravely sick dog in my arms. I completely understand that this is a business and they need to be compensated for the job they do, however, the apparent assumption that every customer is a dead-beat (and treated as such) really turns me off to the place. What really gets me is they know what they are doing and they just don't care. I attempted to contact the owner/facility manager to discuss my experience and was met with contempt, arrogance and outright disdain. I don't think they provide very good service, the staff is not very nice or compassionate to the customers or patients and as best as I can tell, they have no interest in changing the way they do business. The best thing that can happen is they get some basic competition who just does it better (which would be pretty easy). After our horrible experience and swearing to never go back, we spoke to our Vet did some advanced planning so that if an emergency came up - we knew what to do. I would recommend others do the same so you do not have to be subjected to additional trauma when trying to care for a beloved pet.
This is where you bring your pet when everyone else fails. If anyone can save them, they can. No it is not cheap and yes sometimes financial circumstances have to play a role but they treat everyone with compassion and caring. Our kitty did not make it, but I know in my heart they did everything they could.
Name | Address | Facility | Today's Hours | Rating | ||
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CVCA Annapolis | 808 Bestgate Road | Vets | Not Available |
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Anne Arundel Veterinary Emergency Clinic | 808 Bestgate Road | Vets | 24 Hours |
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Chesapeake Veterinary Surgical Specialists | 808 Bestgate Road | Vets | Not Available |
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Eye Care for Animals | 808 Bestgate Road | Vets | Not Available |
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Atlantic Veterinary Internal Medicine and Oncology | 808 Bestgate Road | Vets | Not Available |
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Bestgate Veterinary Services | 626 Admiral Drive | Vets | 08:30 AM - 12:00 PM |
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Greater Annapolis Veterinary Hospital | 1901 Generals Highway | Vets | 08:00 AM - 05:00 PM |
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Greater Annapolis Veterinary Hospital: Hickes David A DVM | 1901 Generals Highway | Vets | 08:00 AM - 05:00 PM |
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Greater Annapolis Veterinary Hospital: Edge Alison DVM | 1901 Generals Highway | Vets | 08:00 AM - 05:00 PM |
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Greater Annapolis Veterinary Hospital: Gerity Lisa C DVM | 1901 Generals Highway | Vets | 08:00 AM - 05:00 PM |
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