APAW was recommended to us when we moved here in Nov 2007. We went, and I liked the service we received. Everyone was friendly, and we were seen in a timely manner. However, I have run into trouble over and over when I have tried to fill my dogs prescriptions online. First, they refuse to fax the prescription, so when I placed an order online I had to physically go to the vet and pick up a written prescription. Then, when I tried to refill it, they said that my dog needed another ($50!) test before they would authorize the refill, even though she had the necessary test less than a year ago. Also, they require Bordetella vaccine every 6 months (which I have learned is excessive) but since they do not offer wellness/walk-in vaccines, you have to pay for a visit just to get the vaccine! My dogs vaccine schedule does not coincide with her annual exam, so that would mean paying for office visits 3x a year!