I took my cat to this hospital her entire life, and our overall experience was wonderful. Each visit, the entire staff was respectful and compassionate, and many formed relationships with my cat. When she became chronically ill they were financially flexible, and helped us understand everything that was going on, and helped us come up with the best care plan we could for her. Dr. Dubois is very kind and knowledgeable, and always took time to talk to us. This kind of interaction with the patients families is very important and while sometimes it means appointments run late, I was always fine with waiting, knowing that other people weren't just being rushed out the door. I would happily bring other pets here in the future.