This was my first time going to this vet and here are the cons and Pros. First, my 2.5 year old male cat was constipated. Pros: - Assistant was very nice and professional. -Discussed wellness plan with me but did not push or pressure, simply stated the coverage and told me I need to keep it in mind. -Checked my kitty thoroughly and noted that he had tratar build up and recommended clean up but again no pressure whatsoever. -Dr. Anderson was very nice and professional, did not push all kind of tests on my kitty, simply recommended a mild laxative + some fluids instead of xrays and whatnot. -The whole experience was very pleasant to be honest. Cons: -Even though the assistant was nice, as mentioned above, she had REALLY long nails and I was worried she was going to hurt my cat. -They recommended a prescription wet food but did not have it or another recommendation they made, which made me had to drive all the way around shopping for it. To be honest this could be more of Petsmart mistake than the vet but I am not sure. I am actually thinking to get in their wellness plan for all my 3 cats and take advantage with the teeth cleaning since, as they noted, they do have tartar buildup...I hope my experience stays pleasant with them since to be honest vets are too high to waste money...