Thank HEAVEN for this clinic. I know they're expensive, but the work they do and the compassion they showed us was well above and beyond. They diagnosed my pup with Addison's disease just in time, she was on her last legs and literally dying in my arms, at only two years old. Would I recommend them? Before you even got the question out of your mouth, I would wholeheartedly answer "YES".

What a terrific help this clinic was to me at about midnight through 0130 am. I found my dog had eaten between 1/3 and1/2 of a Lindt extra dark chocolate bar he found in my zipped purse. I have a 14lb daschund that is 7 years old. I googled "dog ate chocolate" and was terrified to read how dangerous it was. I called an 800 number they had listed with the article that advised me to get my charge card ready for the initial $39. consultation fee. I hung up and called my vet but of course they were closed but referred me by answering machine to the Animal Emergency Clinic. The Vet Tech Jess who helped me on the phone was amazing. She asked me all the details, weight of dog, age of dog, type of dog, how much chocolate, what type of chocolate then put me on hold. She came back with more appropriate questions and came back again advising me to give my dog 1 tsp of hydrogen peroxide and if he didn't vomit in 10 mins to repeat. She even encouraged me to call back to let her know how I was doing. The dog did vomit a large amount ( after 2 tsps) with some chocolate but mostly white which I attributed to the hydrogen peroxide. She encouraged me to bring him in but I'm home with a back injury and didn't think I could handle it. She didn't pressure me and was very understanding. She told me all the side effects to look for an what was an appropriate heart rate and what heart rate was too high and told me to bring him in if he appeared over caffeinated or had a high heart rate told me to feed him chicken and rice for the next 3 days. She informed me symptoms can show up for up to 3 days later. She even encouraged me to call back if I needed to. She advised me to bring him in for an injection to induce vomiting and hydration fluids and monitoring which would have most likely been the smartest choice but I just couldn't tolerate it. I was also unsure when he ate the chocolate. I felt he may have already digested it. I slept with him and took his heart rate and monitored him and he's perfect as far as I can tell. I'm boiling chicken now for him. Jess I believe saved my dogs life and was a huge comfort and help to me when I was very upset and scared. My dog also chewed carpet a few years ago causing a bowel obstruction and he needed to be operated on and watched overnight here. They let me visit him in the middle of the night when I got out of work at 1am and my dog did amazing. I LOVE THIS ANIMAL HOSPITAL. They obviously know what they are doing and really care about animals. They are fabulous to work with and it's a very convenient location for me. I am so grateful to them and feel very fortunate to have them in Portland when I need them. Thanks so much Laura Burke

My cat had an aortic thromboembolism. I took him to this location. It was late at night and the front door was locked. Both of the attendants at the desk could see that I had my hands full, but took their time finishing their conversation before buzzing me in. After i filled out the paperwork, the receptionist said she needed his weight, and I responded he was just at the vets and was 11 pounds. She rudely said she needed me to take him out and place him on the scale anyways. I stated he was in pain and could barely walk, but she insisted, I took him out but he was in such pain and thrashing about that we weren't able to get an accurate weight of him on the scales. She showed me to a room and said the doctor would be in shortly. We waited about 20 minutes and the doctor never came in. My cat ended up having a seizure and died before the doctor even came in. She never apologized for taking so long. She just looked at him and confirmed he was dead, stated someone would be in to collect him, and walked out. I waited in the room with him, but no one ever came in. I eventually went out to the reception desk and inquired on what was going on. She stated that the doctor did not tell her that my cat had died or she would have been in right away. All in all, a very poor experience with unexperienced staff. I would never bring a sick animal here again.

I very much disagree with the review below. They do care about you & your situation, i had a problem with my pitbull & they helped me right away, they didn't try & charge me or anything. They knew exactly what they were talking about when asking questions about my dog. I suggest going to this place if you have any questions or problems with your pet.