The doctors here are excellent however if I could rate the receptionists I would give it a zero. You go to see the doctors though - warning don't trust the receptionist. I had to put my dog down and took her there, well she was there overnight. The receptionist came in to ask about what we'd like to do with the remains and I stopped her and asked if they were going to give her sedatives before they were bringing our dog in to say good bye. she assured me they weren't doing that. They brought her in and she was a zombie of herself already conked out. The receptionist didn't know I'm sure -she shouldn't have answered! I didn't get to say goodbye to my dog - she took that away.