So unprofessional. If you have an appointment at 8 don't bother to get there early, like with any other clinic. Why does your name have the word "hospital" in it? Definitely not acute care. You can be waiting on their door step to get in with an anxious dog and they'll turn their heads and make you wait out there. Reluctantly they let me in at 5 til. Thanks... Once you get inside don't expect anything to get better. You'll wait on the chair while front desk ignores you and your dog, get taken back to a room to have a vet tech give up after 2 attempts of checking your dogs ears and say "well we just won't check your ears then..." Didn't attempt to give him treats or try soothing him down. No reinforcements or therapeutic behavior. Maybe it's just a bad Monday morning crew, but I wouldn't take any chances. Will not be going back. Your dog deserves better.

I have transferred my pet to another vet due to the aggression and lack of professionalism Dr. Brooks displayed when I went to pick up my mom's dog. She said she left a credit card, but they didn't show it on record. Even though my family has been going to that vet since 1995, they wouldn't release my mom's pet to me without payment and Dr. Brooks even took it as far as locking me in check up room and yelling at me to turn over the dog. Needless to say, he has rage issues.... I can only imagine how he treats an animal that angers him. I will NEVER go here again and wouldn't trust Dr. Brooks alone with a flea.

The vet really clearly did not care about me or my cat. She blurted out how much it was going to cost, then went in the other room and bad-mouthed me to her staff when I got upset because my cat was dying and I didn't have enough money (poor college student). Fortunately, it did not end up costing as much as she said it would, but that begs the question, why did she tell me it would be $700 to save my cat if $400 would cover the procedure? Needless to say, not going here again.

They are very caring & compassionate with your pet at Lakeside Animal Hospital! They truly understand that your pet is apart of your family & take the time with both you and your pet. We found Lakeside Animal Hospital during a very sad time in our family. Our 14 year old Wheaten Terrier, Bailey, was in too much pain for us to bare & we decided we really couldn't wait any longer & watch him suffer anymore. We had a vet, but they were closed, so we searched for a vet that would be available that same evening on a Sunday when the whole family was home. We then found Lakeside Animal Hospital. They came to our house that Sunday evening to help us say goodbye to Bailey. They were very understanding & the doctor actually started to get tears in her eyes while watching the love we had for our dog. She took her time & had tons of compassion for our dog. Because of all the love we received from a complete strange who had such a passion for animals like we do, we decided to take our new puppy, Bella, who is also a Wheaten Terrier to them. Every time we come in for a visit everyone is very friendly & knowledgeable. We are actually getting another puppy/brother for Bella (another Wheaten Terrier, who would have guessed!) and we plan on taking Baxter to Lakeside as well :)

Dr. Brooks and Dr. Rezler are awesome veterinarians at Lakeside Animal Hospital. I took my dog, Dallas, and my 2 cats there for 11+ years and had nothing but quality service. Both Dr. Brooks and Dr. Rezler have always given my animals the best care and treatment and have always had great bedside manner. When I finally had to put Dallas down (due to hip dysplasia), Dr. Brooks sat down on the floor with me and talked with me for about half an hour while I cried and cried over losing Dallas. Dallas was 11 years old, and had nothing but great care and treatment from Lakeside. About a year after one of my cats passed away at 14 years old), I saw some kittens that Lakeside had for adoption. I fell in love with a black kitten they had there and she's now 10 years old. My other cat had to be put to sleep because he fell seriously ill and was having seizures; however he was 3 months shy of 19 years old. I credit the long lives that my animals have had to not only the care and love I gave them, but also to the care that they had from Lakeside Animal Hospital. I would definitely recommend them to any pet owner.