Without doubt the best vet around. I've been taking my two labs there since they opened. Dr Couvelaire is the most compassionate vet I've ever known. She treats my dogs like family. One of my labs has dealt with significant food allergy problems since I found her. Dr Couvelaire helped to get everything under control. This past Friday, she got very sick again and needed urgent attention. The office was closed on Saturday but I left a voicemail letting them know I was going to take her into urgent care. Within minutes Dr. Couvelaire called me back and let me bring her into the office. She determined Riley should stay at least one night. The next day Riley was ready to come home, and feeling much better. But the best part is that Dr Couvelaire didn't feel comfortable leaving Riley in the Kennel overnight since she was still sick - she actually took her home for the night to keep an eye on her. I have never felt like my dogs were in better hands. Dr Couvelaire and the staff at Grace Animal Clinic are amazing.
Bringing my animals to this animal hospital was the worst decision of my life. I brought my cat in for a basic spay and declaw procedure that was very much mishandled. I had brought her in for her surgery, not only but a few hours later i receive a phone call saying that there had been an "anesthetic error", but that she would be fine they were just unable to proceed with the surgery. Dr. Couvelaire and her veterinary staff had 'forgotten' the oxygen when administering her anesthetic, which caused her skin to bubble. When I arrived to see her, she was not functional, or responsive in any way. Dr. Couvelaire acted very loose about the matter, and suggested that I take her to MSU during a hailstorm for further care, because she could not give her the care she needed at that point. When I demanded she drive her to MSU because I felt as if it were her responsibility, she abided. Upon arriving to MSU I never received a phone call of her whereabouts, or anything in regards to the situation. I had to research for myself and make several phone calls to get through to the vet that was responsible for my cat. finally, I discover because of all the pressure that had been forced unnaturally throughout her body, she had went blind, Luckily, after arriving home this was just temporary. Dr. Couvelaire and her entire stafff are very careless, negligent and undeserving of their titles. I would never recommend anyone take any of their beloved pets to this clinic, if you cannot even trust them to do a simple spay & declaw, which should be like breathing to any professional in this field. I was extremely disappointed, and If i wasn't able to convince her into paying for everything involving this incident, and the follow up spay & declaw by another vet then I would have sued her into the next century.
I am here to tell you Dr Couvelaire from Grace Animal Hospital saved my dogs life. She was diagnosed with Cushings and has been treating her. I have a new dog! I can not express my gratitude to her enough! She is the most compassionate veterinarian I have ever met. Her willingness to get all the information and treatment for my pet was awesome. She is very busy and I can see why. If someone doesn't like her it's probably because they won't follow her recommendations. She is fair and very reasonable.
We used to bring our dogs here when it was "Airline Pet Clinic" and never had any problems. Once the owners changed we called about getting stitches for our lab who cut is hind leg on some metal to see what it would take to get it taken care of. The lady we spoke with said that IF they could save his leg it was going to cost at least $600. Needless to say we were shocked and terrified that we were going to have to have our energetic/playful dog's leg amputated. Our dogs are our children so it was awful news. Well, then we called Glenside Animal Hospital for a second opinion. They stapled his leg up and bandaged it, and eased our minds for only $200! BIG difference! The people at Glenside were very helpful and cared about our dog :-) I refuse to take our dogs to Grace after that rediculous over the phone diagnosis.
receptionist was very rude twice before I was able to bring my dog in. we were loyal customers to Airline Pet Clinic and never rec'd poor customer service. This lady was rude and pushy on the phone both times I called, I cancelled the appt and never met the new Vet.
Name | Address | Facility | Today's Hours | Rating | ||
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Faith Animal Care | 854 West Norton Avenue | Vets | 08:30 AM - 06:00 PM |
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All Creatures Mobile Vet Care | 90 South Seaway Drive | Vets | Not Available |
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Glenpark Animal Hospital | 1550 West Sherman Boulevard | Vets | 08:30 AM - 06:00 PM |
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Nevill Adrian DVM | 896 West Laketon Avenue | Vets | Not Available |
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Lakeshore Animal Hospital: Alcock Carin A DVM | 896 West Laketon Avenue | Vets | Not Available |
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Lakeshore Animal Hospital | 896 West Laketon Avenue | Vets | Not Available |
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