If I had the option to give this establishment 0 stars, I would. They do not even deserve the 1 star I am obligated to select. There is only one word to describe my experience here: TRAUMATIZING. I came to this facility under the pretenses that the vet was competent and could properly complete the job of neutering my dog. I was clearly mistaken and disgusted by the negligent care and discourteous service. Pick-up time for the animals is between 4-6pm. I called TWICE to ask for a status update on my dog and the tech assured me he was awake, alert and that surgery went well. I drove all the way to the facility only to be told that my dog was not doing well and had to stay the night. Why would you not notify me of the abnormal swelling and bleeding by phone immediately? Again, negligent. Dr. Havas was an unsavory man with a brash attitude. He answered questions with incredible annoyance in his voice as if I was a burden to him. YOU WORK IN THE SERVICE INDUSTRY WITH CLIENTS. You would think that a vet would have the social skills to appropriately empathize and address concerns with thoughtful feedback and detailed answers. My dog is a part of my family. I didn’t bring an inanimate object in to be repaired. The next morning, the vet said he wanted to keep my dog even longer because of “seeping.” I immediately drove to the office and adamantly requested that I take my dog to my regular vet. Dr. Havas made me wait 20 minutes only to have a conversation where he spoke to me in a condescending tone as if I were uneducated and unable to comprehend anything going on. I finally received my dog, completely bloody and barely able to move. I carried him to my car with no help and immediately took him to an emergency vet. The emergency vet did not even charge me for the examination due to the poor surgical job that Dr. Havas conducted. I had to take my dog to a specialist for an emergency surgery. Dr. Havas originally wanted me to leave my bloody, scared, and hurting dog in his care another night. I have never been so abhorred in my entire life and will make sure to let everyone with animals know to avoid this ill-mannered and inept vet.
We have been taking our animals to Dr. Havas for 20+ years. He is not a people person but he is great with animals. Their prices are very reasonable. You will have to wait but it is worth it. He also is very loving of neglected animals. We brought in a stray that was in very bad shape. Not only did he treat her right away but he cut the cost from over $1k down to under $500! Love love love this vet!!
Although the waits are long, it is worth it. Dr. Havas is wonderful...very kind, experienced and patient. And the fees are much more reasonale than all the other vets that are outrageously priced.
I called to make a appointment for my dog that was injured and need to see a doctor that day, the women on the phone said o we have a opening next monday. ARE YOU JOKING ME It was wednesday and you want me to wait 6 days! . most vets try to fit you in between other appointments if its a emergency. Crappy service for a low price what a deal. NOT!
Been bringing pets here since I was 10 years old and I am not 21 with my own animals that I take here. CHEAPEST prices around and the BEST care. Anyone who says other wise is being too sensitive. Yes, Dr. Havis is a grouchy old man who is not very "people friendly" but his ability to take CARE of the animals and treat them right is 120% amazing. He does quality work and cares about each animal entirely. Can't beat the prices or the service.
Name | Address | Facility | Today's Hours | Rating | ||
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Animal Advocates Veterinary Hospital | 1047 East Long Lake Road | Vets | 08:30 AM - 06:00 AM |
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Troy Veterinary Hospital | 3705 Rochester Road | Vets | 08:00 AM - 06:00 PM |
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Oakland Hills Veterinary Hospital | 121 East Long Lake Road | Vets | 08:30 AM - 06:00 PM |
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Rexpointe Kennels | 6765 Rochester Road | Vets | 08:00 AM - 08:00 PM |
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McLaughlin Animal Hospital | 3985 South Rochester Road | Vets | 09:00 AM - 06:30 PM |
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Banfield Pet Hospital | 734 East Big Beaver Road | Vets | 09:00 AM - 07:00 PM |
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Animal Medical Center of Troy | 994 West South Boulevard | Vets | 09:00 AM - 07:00 PM |
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Auburn Animal Hospital | 1619 East Auburn Road | Vets | 09:00 AM - 06:00 PM |
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Advanced Animal Hospital | 43065 Mound Road | Vets | 08:00 AM - 06:00 PM |
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