In August my puppy was sick, and Drs. Smith and Lawrence took 2 radiographs of my 7 mo old puppy and determined she needed immediate surgery due to a stomach blockage. After Surgery Dr. Smith didn't call (like she said she would) and left for a 5 day vacation. When we picked up my puppy a Vet Tech said nothing was found in her stomach (the whole reason for surgery). I spoke to Dr. Lawrence the next day and he basically called me an idiot for questioning the surgery, said to file a complaint with the State Vet Board (of which I came to find out he is a Board Member), and he hung up on me. Very disappointing and upsetting. I filed a complaint with the Vet Board and received a form letter back immediately that there was no wrong doing (weird since he's a board member right?). I followed up with the board who wouldn't release what their investigation found nor the Drs names who reviewed it. I still haven't even got an apology for cutting open a 7 month old puppy for no good reason.

Dr. Smith is one of the best veterinarians I have used. She is very knowledgable with all pets but especially large breed animals. I lost my last two Chinese Shar-Peis due to gentic problems and did not want to go through the same problems again. I did extensive research on my next dog which is an English Lab. Dr. Smith specializes in large breed dogs and will makes the best recommendations for my dog so that he can live the longest and happy life. Her staff is very helpful and knowledgeable as well, and I get friendly reminders in the mail of when my dog needs something. Also, my dogs information is available electronically by request also, so when I moved cross country I was able to get the medical records. It will be tough to replace my vet and trust the next one. I put all my trust into Dr. Smith and her staff.

The staff are so wonderful and take time to answer all of my questions, no matter how rediculous the question! the doctors there are so wonderful and caring, they take time to explain everything! I wouldn't take my dogs to anyone else