I've recently began bringing my 3 cats in for preventative care like dental cleanings, vaccines, and check ups and have had nothing but a good experience. Though, I would highly recommend getting your pet on a wellness plan if you intend to bring them in often for check ups and small concerns as it turns out to be much cheaper than the up front costs! Without the wellness plans they charge out of the ears for everything, but the wellness plan is much cheaper and even covers office visit charges. If an emergency arises , the team even tells you it would be easier and likely cheaper for you to visit a trauma center for your pet, as the plans don't cover emergencies or fatal incidences where extensive care is required. The care team is always considerate and interested in my pet's wellness and comfort, and I've never had to wait more than 10 minutes to speak to a vet after being placed in a room. Overall positive experience! I would recommend it to anyone.

I brought my pitbull in because he was very sick. Found out he had pancreatitis. We went on a Sunday and ended up spending $890. The care he got was great but the money was a little high for blood work and an x-ray. 3 weeks later we went in for a check up and had another bill for $100. Kind of ridiculous but the care for my bully breed was no less than any other breed.

Do not go to Banfield! I took my 12 year old German Shepherd in for a routine prescription refill of Rimadyl (pain medication for her arthritis) without which she would be unable to walk or move, and found myself being extorted by the doctor who refused to refill the prescription without $200 for blood work. I told her it wasn't necessary because my dog has no symptoms of organ failure, and she old enough to simply live out the rest of her natural life in comfort care. The doctor then said that she would be liable if the she wrote the prescription without blood work and it harmed my dog. "Who would bring charges against you?" I asked. "You could" she replied. I told her I was willing to sign a waiver of liability. Nope. She made it very clear that I was to purchase this prescription. No extra cash = No pain relief for my dog.

DO NOT GO TO BANFIELD! FIND A LOCAL VET - YOU WILL BE MUCH HAPPIER AND SAVE HUNDREDS AND HUNDREDS OF DOLLARS!! I called and was told it would cost a certain amount to bring my animals in. When I got there, the price was COMPLETELY different and NOT what they told me. They wanted $80 a month for a cat with diabetes for their wellness plan and you have to sign a contract so even if he dies in a few weeks, you still have to pay for the REST of the year. Please go somewhere else and save yourself the frustration. I was in there for an hour before they told me the price. I ended up walking up and called them and, thankfully, because the doctor hadn't come in yet, they weren't going to charge me anything. Either way - GO SOMEWHERE ELSE!

We set an appt to see the vet for my dogs eye. upon the intial examination we were made aware of an aditional charge to have an eye exam. We agreed, we had to leave the dog (no extra charge) and was given an total estimate of $123.00. They called to have us pick our dog up and was told over the phone that the total was $173.00. I ask why the additional charges. She informed me it was for eye oitment for the dog. I said $50.00 and she explained it was in high demand and national shortage. I asked for the RX name and called Walgreens. They had it in stock for $10.00 and knew nothing about a shortage. I will not ever bring my dog back there again