Douglas Hospital is a wonderful place! We have been taking our cats and dog there for many many years. The staff is polite and knowledgeable. The care is incredible, and Dr. Douglas is a caring and very smart vet that also keeps costs in mind, and makes sure that we are fully informed about our pets' care. I can't recommend Douglas Animal Hospital highly enough! Don't know who Aaron is but that sounds made up...

My family has been going here forever. Never had any problems. Big fat greek 5 star rating.

I went there to take my dog for one of his legs because he was limping and they gave him a general anesthetic, then when we picked him up and they said it was carpal and they charged us 600 dollars and when I called them today to dispute the charges they told me it was a sprain which I wasn't notified the day before about the sprain. I feel it was just a way they were making up a reason to charge so much. I would never go there again or recommend anyone to go there.

i will never do business here again. worst experience ever. Douglas animal is rude and vet came out yelling at one of their employees while I was waiting. absolutely unprofessional and despicable. If you know what is good stay away from here and travel a couple miles to coonrapids or another surrounding area. I REPEAT NEVER GO HERE!!! Why would i trust my animal to someone who cant even treat their co workers right.

We've always been happy there. Been taking our dog and diabetic cat there for years, and have always gotten top notch treatment for a reasonable cost.