We have been going to Ark Pet Center for the last 15 years. Dr. Laves and his staff are top notch. They are loving with every pet who come into their office. Over the years he has cared for our 3 dogs and 4 cats. We have had 2 dogs very ill from poor breeding and a cat with kidney failure. Dr. Laves kept our 2 ill cockers alive and well for 12 years. He kept our cat alive until we decided to put her to sleep. They are extremely capable and very caring. I have never, ever smelled any odors in the office and with as many times as I have been there, I would know. No, the office isn't fancy, but I don't go to a vet or a doctor because they have a fancy office. I figure they are charging too much. Ark Pet Center is top notch in my book. Kiki