First off, I haven't even had my baby-dog stay with these folks yet. I will be leaving her this Friday thru Monday, but...They were so nice, helpful and patient over the phone. We live several hundred miles away, so the fact that they were very cooperative, helpful and succinct in letting us know what they'll need and so on, as well as having easy hours and a great boarding price. I could tell they are animal lovers just by talking with them (two separate employees), and friendly folks, too. I am looking forward to letting my baby be taken care of by them. I know she'll love 'em. I don't know what the one anonymous 1-star poster's problem was...probably got turned down for a date or something. :) If my opinion changes after this weekend, I'll let y'all know here. Otherwise, all is fine with that pup of mine!

love this vet!!! all of my animals go here and they absolutely love dr rickett and the staff i wouldnt take my dogs anywhere else!!

Open Arms is amazing! The staff is friendly and the doctor is the best I have ever met. She was ridiculously nice to us, treated my dog like her own, and explained everything in terms we could understand. She and her staff saved my beloved Daisy after her neck was ripped open by another dog and we thought her chance of surviving was very low. The emergency animal hospital in Horn Lake wanted to charge me almost five times as much to treat the same wound, and that cost didn't include the seven days of boarding and constant care that Daisy got at Open Arms. I will never take my companion animals anywhere else. She takes care of rabbits and other small animals as well! (:

Excellent!!! I am still in shock by the value of their care! They go above and beyond for you & your pets. More so than even a human hospital! Switched to Open Arms after using my previous vet for about 10 yrs & am very happy! Wonderful staff, reasonable prices & extraordinary service!

Dr. (Barrett) Rickett is so caring and kind, as is the entire staff at Open Arms. Doc loves animals and her patients. I feel so great about having the team care for my pets. They're the best!!!