We are from out of town therefore do not have a veterinarian in this area or even state. We needed to take our pet to the vet so we went to them. We were turned away because they did not feel our situation was an emergency. They said if it became one in their opinion then we were welcome to come back. If we had complained about prices or they were extremely busy I would understand. However prices were never discussed and they had one pet in front of us and we were more than willing to wait. Be VERY sure you have a EMERGENCY by THEIR standards before wasting a trip. Your time to get your pet treated may be limited so would suggest finding alternative help for your pet!

We were out of town and our pet sitter took our cat to them over the weekend. After charging ridiculous amounts of money over a day and a half, on Sunday afternoon they begged us to euthanize our cat. When I told them I wanted a second opinion, they called my husband and asked him to euthanize our cat. My husband decided to have a second opinion too. Interesting that they wanted us to euthanize our cat late Sunday after they had charged everything they could to us. Well thank god we got a second opinion because after half a day with our regular vet, our cat was walking around and purring. I think they mean well but are incompetent at best. They told us our cat was comatose, well he was not comatose, just very sick. Today he is alive and well.

Although the staff was very nice, they get you for every single cent they possibly can. I had to use them because I was not able to get ahold of the vet on call at the clinic I normally use. I paid over twice what I would have at the regular vet, even for an after hours call. It's ridiculous. I realize the Vet's in Bozeman want that extra time off, and many are now using this service. But from this point on I will call every vet in town before going to this place.