Today was a very sad day for our family b/c we had to put our 14 year old pug Maggie Girl down. I chose Banfield Animal Hospital in Apex b/c of the positive experiences we have had there. Well, today, they went OVER AND ABOVE with customer service. The staff and doctor went out of their way to be kind and gentle and supportive in our decision. The process went so smoothly and they gave us a beautiful box and sweet cards to take home with our pugs pawprints on them...we will treasure them forever!!! THANK YOU to everyone involved today....you guys are THE BEST!!!!!! I am the owner of Furry Friends of Fuquay petsitting, so I know alot of vets, but my HIGHEST RECOMMENDATION is with Banfield Pet Hospital in Apex!!!!!

I want to take a moment to personally thank all the staff and doctors at the Banfield Pet Hospital inside PetSmart in Apex's Beaver Creek Commons. Banfield has been our dog's vet for many years. We felt like it was high quality, thorough, good value, and convenient (we mostly did the drop-off appts for his twice annual exams). Every other year, we would upgrade plans and have his teeth cleaned. Mid- May our lives were turned upside down when our precious, almost 9 year old GSP, started limping. Dr Davis took an x-ray and it was bone cancer. She referred us to NCSU Vet Oncology Clinic. Confirmed as an aggressive type, most likely already spread, and only given a 10 month prognosis on even the most ideal treatment options, we spent the last 1.5 months trying to give him the best possible quality of life. The doctors and staff at Banfield were wonderful throughout this whole process. They truly seemed to care about not only our pet, but for our family as well. They discussed medications, disease progression, answered all of our questions....sometimes multiple times in a week! Dr Davis even called us one evening as a follow-up from an earlier phone call with staff. After our dog's passing, I returned to Banfield to thank them for all they did. Diane, one of the front desk staff, greeted me warmly and knew exactly who I was. To all of the staff, we personally thank you for helping us take care of our dog through health and through sickness. To anyone looking for a vet in the Apex area, I highly recommended the Banfield Pet Hospital inside of PetSmart. 5+ stars. Some things you just can't put a price on.