This vet office is more concerned about the money that comes in the door than the health and well being of your animals. They are outrageously expensive and more than anything else, extremely rude. If you're looking for a veterinarian that genuinely cares for your animal, go to Rabun Animal Hospital... everyone that works there is extremely nice, and they understand that in this economy a lot of people can't afford health care for animals, so they will work with your budget even when their prices are already the best around. They will also give you follow up calls to ensure that your pet is doing well and that no other attention is needed, no matter what the reason for your visit was. I can easily see why Franklin Veterinary Hospital's parking lot is always empty... they are heartless... don't waste your time... or money!