Onslow Animal Hospital

10 Doris Avenue East Jacksonville, North Carolina 28540
N/A
rating

(910) 347-1219

request take down take ownership for $4.99 USD
Reviews Á Ratings
  • 5 Reviews
  • Chris Phillips June 02, 2014

    The Doctor and staff once you get in the back are outstanding. My problem was with the front desk (which I found to be friendly and cheerful, which is why I hate to post this review on their receptionist skills). I felt like they were more concerned with making a sale for service than the well being of my dog or myself. I had two incidents with the front desk when it came to billing. The last incident I called to lay my dog to rest. The receptionist went over my 3 options (without mentioning options 2 and 3 were in addition to option 1). Option 1 - Lay the dog to rest and take home body - $113.00...Option 2 - Lay the dog to rest, cremate, and take home remains - $183.00...Option 3 - Lay the dog to rest, cremate, and leave remains - $115. Option 2 and 3 had to be paid in cash. To make a long story short I went with option 2 and it cost me $113.00 and $183.00. I have a hard time believing nobody has complained of this pricing practice before, as I endured it twice within a two month span. Prices are what they are, be truthful and present the facts up front on the phone or when an individual first inquires. It's not fun when an individual already has to make a difficult decision, and then has to make another financial decision once they're in the office, because they were not presented the truthfulness of the pricing options. The remedy would be to inform customers that the other two options are in addition to option 1.

  • Brittany Marshall March 19, 2014

    I found a stray cat with a chip bag on his head. I brought him here and they quickly got me in for an office visit and scheduled him to get neutered the next day. The veterinarian was extremely informative and helpful about the appropriate course of action for this newly found cat. Because they were so quick to get him ready for a new home, I was able to place him with a loving family all that much quicker. They are reasonably priced, and extremely professional.

  • brittney s October 16, 2013

    By far the absolute best vet I have ever dealt with. I took my dog in due to an emergency and although finances were tight they worked with me and gave my Lola the best care possible. You could tell they cared about her well being and mine as well! They even called to check up on her which was a very pleasant surprise. They are fair with prices and all of the staff was more than amazing! Thank you guys for what you do!

  • Erika Jo March 01, 2013

    Everyone here is so friendly and patient! My husband and I did not feel uncomfortable or that our pet wasn't being treated well at any point during our visit. We had a lot of questions and each person we spoke to patiently took the time to answer them thoroughly and to our satisfaction. Also, nobody tried to push unnecessary costs onto us or rush us out the door. We are very pleased with the level of care our pet received and we will definitely be returning for regular visits.

  • AJ Thakore September 10, 2013

    Thanks Dr. Sheegog for all that you do! Great hospital!!!!!

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