Many of times I had to deal with this emergency clinic. I have small animals that have needed care in the past. One of the times I took my rabbit that was acting funny and I thought might have a hurt limb. I brought her in and tried to explain what was happening and the doctor said she was going to examine her in the back (which I hate). They brought her back and said nothing looked wrong with her and they could keep her overnight for monitoring and it would cost me $800 that I did not have. I brought her back home sad with $150 less in my pocket. Arriving home and taking her out of her crate a noticed a NOTICEABLE red swollen mark on the upper shoulder that in my panic at the vet forgot to mention. (but since I mentioned possible hurt limb I thought they would notice) And when she told me nothing was wrong I thought I might have been seeing things in my panic when initially putting her in her crate. So really me taking her there did nothing, just took my money. Which I actually should have called for a refund. My regular Vet AVIAN AND EXOTIC ANIMAL CARE which are wonderful, were defending the doctors there saying it could have been easily missed. Which is NOT true because I noticed it and watching Dr. Leonetti perform regular exams on my rabbit I KNOW there is no way it would have been missed, I honestly do not doubt that my rabbit was even seen. But the last straw was when I found an injured bird and was asked by CLAWS (wildlife rehabilitation) to leave the bird there and they would contact her and she would pic him up in the morning. I called the next day to make sure Kendra from Claws had picked it up and the lady that answered the phone said she had no idea and they could not tell me anything. She wasn't a least bit kind and understanding. She was acting like a smart Alec saying they didn't have time to follow up with people about wildlife and that the doctors there were very busy and if they were to do that they would be on the phone all day long. Made me feel like the birds life had ZERO importance. As I insisted with her to figure out a way to give me info she cut me off and said, " oh yea we had to kill him" and I was like, "didn't you just tell me you had no information, and now you are telling me they had to kill him. Then she gave me this lame excuse that someone that was there knew about it. I was just extremely distraught and she made sure to remind me that they don't get paid for that. As if we don't get paid for it we can do what we want, as if this animal care facility only cares about paying customers which clearly they don't. These were just 2 occurrences. I can definitely name more but I am sure you are tired of reading by now if you actually read this far. Was recommended a better emergency clinic for my animals and will be sure to never return to this vet office again!

Dr. Vicki and her staff are amazing. They are very generous with their time and attention to both the patient and the owner. Their business is clean, organized and professional. They took excellent care of my dogs! The prices are fair, and the service is great!

Dr. Lassiter & the entire staff have been caring, patient, & extremely professional in all our interactions. Our story did not end as positively has the other reviews but I find peace & reassurance because I know that our precious boxer received excellent care.Unfortunately, cancer took our sweet boy unexpectedly. This was our 1st visit to the clinic but the staff treated us like friends. Dr. Lassiter gave clear, understandable updates about his condition. Special thanks to the staff for a job well done during a difficult time. You made our terrible day a bit more bearable.

Our guinea pig, Galaxy, was looking sick, so we brought her in to the Animal Emergency Hospital and Urgent Care today. I was really impressed by the quality of care provide by Justin and Dr. Wyatt. Galaxy is home now, feeling much better! Thanks for being there for us!

Excellent!!! If you want great emergency service, this is the place to take your pet. All techs and doctors were very professional and caring towards our dog. He had to have a tumor removed from his spleen. I will HIGHLY recommend this place to everyone I know. Thank you, Dr. Sellars, Dr. Musavage, and Dr. Wyatt. Thank you, Sam and Julia also. Thank you to all the doctors and techs who work at this practice. You are all amazing. Thank you also for allowing us to visit Bubba on Saturday night for as long as possible. Your prices ROCK...You were 1/3 the price of NC State. Thank you so so so much!!!!We appreciate all you did to save our dog!!!