I distrust their vaccine recommendations but my biggest problem is that I just left there and found the grooming to be very poor. My cat has long hair and we asked for her rear end and tummy to be trimmed down due to hairball issues. Although she smells wonderful, she looks worse than when she arrived. Her hair is matted up and still wet hours after they said she was done. I would recommend looking elsewhere for grooming. I left extremely disappointed and with a feeling that I wasted not only my time but my money as well.

I had a new puppy, Benny, and my previous vet totally blew off a persistent diarrhea he had. She had a vet tech deal with me over the phone. I had heard good things about Gentle Care from some Pet Smart employees, and so I rushed Benny over there. Good thing! They rehydrated him, and we began a long series of tests to see why his stools would not firm up. I was so impressed when Dr. Parker called me at 9:00 at night to give me the first test results. A second doctor, Dr Mallo, also came onboard. Benny had to be rehydrated again after the first round of tests turned up nothing, but then in short order, the vets put him on Tylan and a special diet. This was pure experience on their part. After two series of different tests, nothing ever did show up. Dr Mallo told me that the Tylan sometimes worked in these "mystery" cases of puppy digestion, and it did. But they called me after hours when ever test results came back. They explained everything. They listened to me. Benny is still on his special diet and a pinch of Tylan, but his stool firmed up. He has put on weight. He is thoroughly naughty and rambunctious and affectionate. Regrettably, he does hide under the chair when we go to Gentle Care, but I am so delighted with the concern, professionalism, and commitment to clear communication from the vets there.

I found Gentle Care because my newly adopted dog started vomiting uncontrollably and a different vet turned me away. I'm pretty sure I rushed into the GC freaking out like "my dog is not okay" and they immediately calmed me and tended to her. For the past year and a half, they've literally been the best vet I've ever been to. At this point I'm pretty sure I've met all of the doctors, techs, and misc. staff, and they're all amazing. My dog Olive was diagnosed with heart-worm and they walked me through getting financing and treatment ASAP. They call after visits to ask me how she's doing. They've called when she's exhibited bizarre behavior at daycare or during boarding. I just got my dog's medical records as well, and they've documented so much they might as well own Olive herself. If you live nearby a GentleCare and you have an animal, use them. Use them all the time always.

Extremely happy and pleased with out first visit. Jennifer Parker was amazing with Diego and Brian definitely answered a lot of questions I had. Thank you. We appreciate it.

Gentle Care has provided me with veternary care for my two corgis for many years. They are kind and caring people and the care has been stellar. I once had a very old kitty pass away over a holiday weekend. He was not their patient, but I called them to ask them what to do with the remains because I could not reach his regular vet. They were very caring, called me back right away with instructions, and even sent me a consoling bouquet the next day. This has convinced me that Gentle Care doesn't just care about their patients, they also care about people.