My cat was taken to a back room (instead of the exam room) for a nail trim, as one of her nails had become slightly embedded. i explained to the "Dr." that she was very frightened of people she didn't know and if she can't run she will bite and scratch. I helped muzzle her, but i guess between the backroom and the exam room, my cat grew opposable thumbs and reached around and took the muzzle off, because a tech ran back in the room with her SANS muzzle saying "Dr." Elias was bitten. (I want to add that she has been muzzled plenty of times at her regular vet, she has NEVER gotten out of a muzzle in 19 years). I also want to add that the "Dr." kept getting very close to her face talking softly to her and trying to stroke her, even though I kept telling her "Please, she's afraid and will attack you, she'd even attack me she's so scared and upset right now". Point is, they then called animal control on my 19yr old house cat, despite the fact they had ALL of her records, dating back to 1990s showing she was UTD on all of her shots. Even when I showed animal control the records I had my regular vet print out, the 'officer" told me they were taking her and if i didn't let them in i'd be arrested and the police would break into the house to take her. My arthritic cat spent the night in the cold animal shelter, when she has always slept on my pillow with me. she slept in her litter box. She was given cheap 9 lives at the pound, instead of her organic food, and had terrible diarrhea as a result. I had to walk out of the pound with her crying for me, I cried ALL night long while my parents made phone call after phone call. It is a blessing Commissioner Pierce helped us -he called animal control and they let me get her the following day (for home quarantine, which means a stranger came into my house to look at my cat curled up on the bed napping peacefully ever other day or so). Go to Lake Country; with a tech to help hold a towel over her, and another to pull out her paws and trime the nails, paw by paw, Lake Country got a job I was told would require sedation at Creekside, done in less than 10 minutes. My baby girl has since passed away a few months following that, i can't help but wonder if all the stress and fear she went through that night didn't expedite her passing. The whole event was terrible and very unnecessary. If you have a skittish cat or dog, or one that is afraid of strangers or the vet, please take my review as a caveat. It is the WORST feeling in the world to have something like that happen to your baby. t's something I will never forget, to this day I feel terrified when the vet wants to take my kitten or bunny back to another room - when I'm allowed to accompany, I go and try not to even blink. It's sad this experience has made me lose faith in vets,

My dogs and I love Creekside. Excellent service. The staff is always very friendly and welcoming. Dr. Elias is very resourceful and I trust her to take good care of my babies.