WORST PLACE EVER!!!!!!!!!!! I wish I could give this place NO stars. I made an appointment....called ahead of time to let them know I was 5 minutes late and that I was coming but STILL waited over an HOUR AND A HALF!!!! But that is not even the worst part. My poor pug became VERY ill after being prescribed Vectra by their vet. The vet originally suggested Trifexis but I was very weary of it because I had read all sorts of horrible reviews on the drug. ANYWAYS, he suggested that I try a new topical called "Vectra." When showing me how to distribute the treatment he mentioned how the dose was a bit on the large size for someone my dog's size.....but you think you should be able to trust your vet right?? WRONG! I applied the treatment on my pup and he had the WORST reaction ever. He experienced non-stop nervous ticks, running around, going insane, crying, yelping, and throwing up…. everything that would make any animal parent a complete wreck. I had to stay up with my dog for over 8 hours to monitor his behavior. Ended up calling these guys and I literally talked to the RUDEST woman. They had absolutely no compassion for me OR my pet. I made a claim with the drug company and demanded my money back for the vet visit and the Vectra money. She gave me the hardest time and ALSO went as far as telling me how it's basically MY fault for not taking the first suggestion from the vet EVEN though it kills animals!!!! Anyways after being on the phone with this rude woman I broke into tears telling her my dog had gone through HELL. I mean the customer is always right!! I had spent near $150 dollars that day...I was only asking my money back for $55 dollars worth of that $150 total bill. They FINALLY agreed to refund that money but this place does NOT truly care about the well being of your animals!! To treat a customer the way they did to me was just astonishing. I will NEVER EVER go back here and I'll be sure to let everyone I know to make sure they NEVER step foot in this awful place.
I have had several bad experiences with this vet clinic. The first time I brought my cat in, everyone was very friendly but when I called to make a check up appointment, which I was told to do, they forgot to put me in the system, so three days later when I showed up, they told me that there was no record of me calling or making an appointment. I then had to return another time to get a refill on a ringworm medication. They filled the wrong prescription, telling me that the dewormer is for all worms. I then had to explain to the office that ringworm is a fungus, not a type of worm. Overall, I have yet to have one good experience with this vet and won't be going there again.
I took my puppy here this morning for a visit. The staff was very friendly and really cares about your animal. It was also affordable, which is a definite plus. I would absolutely recommend Country Vet.
Horrible experience everytime I go here! Rude, unprofessional, and unorganized. Find another vet.
Terrible service. You will wait at least 25 minutes WITH an appointment. Walk-ins, forget it. These people have far too many customers to give the proper care. Seriously, it's awful
Name | Address | Facility | Today's Hours | Rating | ||
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Wilmington Animal Healthcare: Horne Katie DVM | 6801 Gordon Road | Vets | Not Available |
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Wilmington Animal Healthcare: Ward Stacy DVM | 6801 Gordon Road | Vets | 07:30 AM - 06:00 PM |
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Wilmington Animal Healthcare: Lewis Sara DVM | 6801 Gordon Road | Vets | Not Available |
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Wilmington Animal Healthcare: Harrington Paige DVM | 6801 Gordon Road | Vets | 07:30 AM - 06:00 PM |
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Wilmington Animal Healthcare | 6801 Gordon Road | Vets | 07:30 AM - 06:00 PM |
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Carolinas Animal Hospital & Dental: Queck Katherine DVM | Sir Tyler Drive | Vets | Not Available |
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Atlantic Animal Hospital & Pet: Schaffer Karessa M DVM | 1808 Sir Tyler Drive | Vets | Not Available |
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Atlantic Animal Hospital & Pet Care Resort | 1808 Sir Tyler Drive | Vets | 07:00 AM - 07:00 PM |
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Kara Duffy , DVM | 1808 Sir Tyler Drive | Vets | Not Available |
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Laurie Parish, DVM | 1808 Sir Tyler Drive | Vets | Not Available |
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