I would like to thank Dr. Jeff and Dr. Stacy Ward as well as their wonderful and compassionate staff for all that they have done for our dog Oliver over the past year and half. Today we lost our wonderful Oliver but without your knowledge and expertise I know he would have never made it this long. Dr. Stacy thank you so much for taking the time to explain all my options to me this morning and ultimately helping me make the right decision. I cannot remember the name of your technician that was helping you but I just want to thank her also. For someone who is looking for a veterinarian office that truly cares about animals and will do what is best for them, this is the place. There are many veterinarian offices in Wilmington but for those who are trying to decide which one to go to, try this one first. You will not be disappointed. Again Dr. Jeff, Dr. Stacy, and staff we can’t thank you enough for everything you did for our family. Allen, Jeanie, Ellie, Slade & Maggie Baker

Dr Jeff Ward and his staff was wonderful. My older little dachshund, Maleia, had terrible tummy tumors, some big as oranges. Dr Ward and his staff perform surgery and she was treated with the best of care. Maleia is doing great, running, playing and so happy. Her little tummy use to drag the ground and made it very difficult for her to walk. Not longer is that an issue. She is so very happy as is her mommy. Thank you Wilmington Animal Healthcare and Dr Jeff Ward Jacqueline Bullard and Little Maleia

I have been taking my 2 dogs to Wilmington Animal Healthcare for 6 years now and I am very happy with the service they provide. All of the Doctor's are amazing and the staff is quite wonderful too. I've had one issue in 6 years and they handled it promptly and courteously and most importantly while ensuring my dogs received the best care available. I can't say enough good things about this office, I highly recommend them if you are looking for the best.

I brought my dog in to be treated for a ruptured anal gland. I had just moved to Wilmington and I needed to get to a veterinarian soon and I unfortunately went here first. They gave me an estimate for the visit: $356. Last year, I had to get the same treatment for my dog and it cost me only $100 at my previous veterinarian. I thought, "hmmm, $250 MORE seems expensive, but this needs to get done soon." Not long after they took her in, I called other local veterinarian offices and they confirmed my suspicion: the standard cost was no more than $100! When I tried to get my dog and take her elsewhere, they would not release her unless I paid $120 for essentially telling me what the problem was (which I already knew). At that point I complained about them being $250 overpriced. They then lowered the cost to $200, but what does that say about their business? It says that they have several unnecessary charges that they automatically add to the bill despite the fact that they are not essential for the treatment! As for their treatment, I was not impressed. The doctor looked like she had graduated from veterinarian school the week before and her assistant did all of the work and communication. I only saw the doctor for one minute while she told me information that I already knew. Apparently, that one minute of the doctor's time was worth $56 as I saw on my bill under "physical exam." To top it off, they tried to sell me medication for over twice as much as it cost me at a pharmacy. Don't make the same mistake that I did, DO YOUR RESEARCH before you bring your pets here. People are willing to pay anything for the health of their pets and Wilmington Animal Healthcare takes full advantage of that. This business is run like a greedy corporation trying to squeeze every penny out of their customers.

I brought my eight year old Golden Retriever Daisy in for her first appointment today; we were being by Dr. Jeff Ward for a second opinion. Back in November, Daisy sprained her front leg while playing fetch and though she was treated at our previous vet, I was unhappy with her progress and our ex- vet’s suggestions for treatment. We came to Wilmington Animal Healthcare after reading these reviews and after my visit today, I am so glad that we did. Though the office was busy on a Saturday morning as urgent walk-ins were ushered in, we gladly waited for our appointment. The staff was all very friendly, professional and welcoming. Upon meeting Dr. Ward, I felt that he immediately connected with Daisy and understood my concerns. Despite the volume of patients in the clinic that morning, I never once felt that we were being rushed. He took his time explaining the details of her blood work, x-rays and her exam to me. He also discussed multiple treatment options, and medications. Before deciding on a course of treatment which would be best for Daisy, he reviewed with me in detail any side effects of the medications I should look out for and went over the dosages I would be administering. Where other vets just had you the bottle, Dr. Ward was very thorough. He was very straight forward and honest with me, and gave Daisy and I a great deal of his time. I have never had a vet experience quite like this, and I left feeling comfortable with the decisions we made regarding her care. I would recommend this vet to anyone who asks, and hope that everyone has the same experience I did today.