I took my dog in to get his cut ear looked at. They would not let me come back and calm him. The said that they could not do anything because he would not let him and charged me $35.00. I took him home and gently cleaned his ear with no problem. Nothing like getting charged for doing nothing. I will not be back.

I have always received great customer service, don't think I've ever waited more than 5 or maybe 10 minutes. Vets are always happy to explain meds and procedures and to counsel on alternatives. PLUS they have been very supportive of Husker's Hope Dachshund Rescue, treating back injuries, extreme dental disease (one dental took 4 hours!), behavioral issues, you name it.

Cottonwood is the best vet clinic in Kearney! I went to them on an emergency visit and the vet was amazing! The facility was so much nicer than my last vet's office! Great customer service and vet care! I would recommend them to anyone who truly wants the best vet care!

Cottonwood is such a wonderful place. It's clean, friendly, and doesn't smell. They have spectacular customer service. I love their Pet Portal since it allows me to keep track of information on my pets. They send reminder postcards, emails, and birthday e-cards to me for my pets. I moved recently and that is definitely one of the places I miss the most. I haven't found anyone that can compare!

This place isn't worth the trip. Nice facility but terrible service. Will not visit again.