I called to request one day of boarding for my two dogs while I was away at a wedding. Since I'd never been there, the lady said I needed to have current vaccinations and de-worming for them, reasonable so far. She said they give Drontal there - a great broad spectrum de-wormer but also somewhat expensive. I told her my dogs were de-wormed, my big one with Heartguard (ivermectin/pyrantel) every month, and the other smaller one I'd just gotten a week ago from the shelter and she'd gotten pyrantel there. She put me on hold to check if those would work, then said my smaller dog was fine, but my big dog would need Drontal. When I asked why, she told me it was to treat/prevent tapeworms. However, pyrantel is a main ingredient in the Heartguard my big dog had. Both dogs had the same stuff, that does nothing for tapeworms, but somehow it was ok for one of them and not the other. As a veterinary professional, she needs to know what each de-wormer covers and what they don't. And it's not necessary to require as strong of a product as Drontal on a regular basis. I told her that would cost way too much for just one day of boarding and thanks anyway. I won't be calling again.