They have the compassion of a flea. My dog has been going there since 2009 when the previous owners established Banfield as their vet. First I used to go to their vaccination clinic, which waived their exam fee, but they discontinued doing them. it wasn't for the lack of interest as many people used this service. At the time I was on unemployment, so to get my dog properly vaccinated and save $35 helped. Last year my dog suffered what appeared to be a petite Mal Seizure. it was about 5 minutes till closing time. The lady who answered the phone told me they couldn't see my dog and suggested two place where I could take her. I was grateful and understood why my dog couldn't be seen. I had no issue with that. HOWEVER... two months ago my dog again was having a seizure. This time Banfield was open for another hour and 10 minutes. I called expecting help, what I got was brushed off. I was told by the woman who answered the phone "we just had to euthanize a dog and we just got two walk in's. We are pretty booked up now." WTF!!!!! They are my vet and they won't see my dog who is having a seizure, during regular business hours because it is busy?!? My boyfriend and I were furious...we drove up to Manchester to the emergency hospital. When we came home later, my boyfriend threw out every magnet and sticker that said Banfield. They have no business being a vet hospital. I will never go back to them again.
This Banfield has one of the worst heartless vets.........Look at how I was treated there, Here is a copy of what I posted to Banfields facebook wall, which the deleted and then banned me from. Is that how you hide how terrible I was treated ?? I recently had to put down my dane, He was being seen in your Nashua NH office. As the time neared to end his pain, I was told the practice had a "rear entrance" to accomodate these events. When he was in pain , I called and they gave me a 6:00 appt. When I walked in to find out where the back door entrance was, (my dog was in the car and could barely walk and in distress) I was told that I had to walk him in thru the petsmart store ?? There was some event going on and people in every aisle with multiple dogs. I was outraged and there was no way that I could put my dog thru this or myself, I begged to go in the back door but they would not allow it. (mind you that this was the way they wanted us to remove his body too!) I said, I am going to have to take him somewhere else ?? They had no response for me. I fail to see that this would have been a good thing for petsmart customers or Banfield customers to see, If I had walked this once majestic 185lb dane, who now could barely walk @ 135 lbs through , all customers jaws would have dropped ! Why would I let my dogs last moments be trying to weave through all these other dogs on long leashes ? The vet on duty is the MOST UNCOMPASSIONATE person I have ever met ! She should not be a vet as she does not have a heart in her body. Her name is Dr . Cassista, I would have expected anyone in this business to walk after me as I went back to my truck in tears, I also asked if the vet could come out to my vehicle, someone who is supposed to be a Doctor should have at least tried to do something, I called my horse vet in hopes of them coming to my home but could not reach him...I then called my local vet that I had not been to in over 7 years....they were closing up but offered to give me a 7:20 pm appt, I decided to give him pain killers through the night and take him to my old vet in the am. I have called Banfield twice and requested that Dr. Snedaker call me. (She was the vet who had been treating my dog) I still have not heard from her .....?? Weird , as she was calling me to check on him all along. I wonder if she has even got the message? How terrible it was that my children said goodbye to our dog, a member of our family only to have to go through it all again when he came back home....it was aweful. I would implore you to look into this matter ....if any of you have a heart at all. I will tell as many people as I can of the injustice that was shown to my dog and myself. Dr . Cassista has no bedside manner and should be ashamed of herself for not having a heart when it came to a dying loved pet in its last hours. BANFIELD ?? how do you respond to this ???
I use to take my dogs here until they refused to treat my dog, I was out of town and a friend was watching my dogs, one of them started rectally bleeding, she rushed him to Banfields and they wouldn't take him because I wasn't there to pay for the services, I had been going there for two years and never had an outstanding bill. luckily, my friend took him to The Animal Hospital of Nashua and they took good care of my dog, even though I had never been there, they mailed me a bill....Banfield's interest is the almighty dollar, your pets take a back seat
Name | Address | Facility | Today's Hours | Rating | ||
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Animal Heaven | 106 Witches Spring Road | Vets | Not Available |
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Amherst Animal Hospital | 92 New Hampshire 101A | Vets | 09:00 AM - 03:00 PM |
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Amherst Animal Hospital: Beaudry Sara D DVM | 92 New Hampshire 101A | Vets | Not Available |
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Amherst Animal Hospital: Laclair Samantha J DVM | 92 New Hampshire 101A | Vets | Not Available |
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Amherst Animal Hospital: Hotz Donna I DVM | 92 New Hampshire 101A | Vets | Not Available |
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Mercy Animal Hospital | 81 Daniel Webster Highway | Vets | 08:00 AM - 12:00 PM |
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Lawson Roberta M DVM | 81 Daniel Webster Highway | Vets | Not Available |
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Mercy Animal Hospital: Dapolito Vicki DVM | 81 Daniel Webster Highway | Vets | Not Available |
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Mercy Animal Hospital: Kaas Richard E DVM | 81 Daniel Webster Highway | Vets | 08:00 AM - 12:00 PM |
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