Thank you very much for the excellent care you gave to my Great Dane JJ. Dr. Audra Fenimore (internal medicine) spent so much time explaining everything to me as well as calling quite a few times checking up on him. Dr. James Winkler did his surgery and also did a great job. My Dane is deaf and get's very stressed out and they were great with him. All the technicians were also great as well as the front desk people. I can't say enough nice things about this place. Thank you so very much!

We had an absolutely terrible experience. I will start with the one good thing we experienced - the woman who answered the phone when we called was very polite and welcoming. When we arrived, she got us set up with paperwork quickly and we really thought it was going to be a great experience based on our experience with her, but it was all downhill from there. Our dog, who was bleeding from his mouth, had dripped a little bit of blood on the floor. We asked for something to clean it up with and a guy behind the counter said, "um, we got tissues?" Our dog is up to date on all of his shots, but it was disturbing that they didn't take blood more seriously. We wondered if they place was ever properly cleaned. The vet tech came out to ask us questions in the waiting room, in front of others. I realize there is no doctor-patient confidentiality because we are dealing with pets rather than people, but we found it very inappropriate for them to ask questions in the waiting room. We were then told that they could not take us yet and would bring us back soon. None of the questions she asked in the waiting room were urgent and all could have waited until we went into the room. Once in the room, we could hear the staff in the back talking about how understaffed they were, which was unfortunate. However, they continued to discuss how understaffed they were rather than helping anyone for a few minutes. I'm sure they knew that anyone in the rooms could hear them, but they did not seem to care. Once in the room, the doctor appeared frightened of our dog, a Staffordshire Bull Terrier. While we've experienced this sort of reaction before, we've never experienced it from a veterinarian. I held him while she took his temperature and he did not even flinch. When she went to check his mouth, he whined a little and pulled away slightly and she said she could not check him without sedating him because he was not cooperating. Clearly, he whined and pulled away because it hurt, he didn't snap at her at all. She started going over the cost of sedating him, providing medicine, etc. and asked if it was something we could do today. I told her what our limit was without having to discuss it privately with each other and she said, "Well quite frankly...." and then gave us the price of the visit alone. Her tone and use of the phrase "well quite frankly" was very insincere. She then said she would write up the full quote and be back shortly. About 45 minutes later, a vet tech popped her head in and asked what our dogs name was. Apparently, the doctor had taken the chart and no one even knew we were in the room. When the doctor returned to the room, she handed us a quote and talked only about the cost of sedation and an oral exam. At that point, we looked at the clock and saw that it was only another 20 minutes before our regular vet would be opening and decided to see if our vet could take us. We paid the fee and went to our regular vet who was able to check his mouth without sedating him and sent us home with some meds. Essentially, we paid $142 to sit in a room for 2 hours and not be helped. We will drive a few minutes further next time to a different emergency vet should we need one.

I have never encountered a situation so unfortunate with my animals let alone both of them at the same time! From every doctor, to every member of the staff... You all really helped me, my daughter and my two cats through what was a very traumatic time. Especially upon our arrival at five in the morning!!!! Very professional, caring...honestly i could go on and on about how wonderful this location is. Thank you is really not enough for the care you have given my animals in the condition they were in. And to have them home, happy and healthy, is more than i could ever be grateful for ... I would recommend to anyone with pets. Yes its expensive. however my animals are my family, as they should be to anyone who owns one! Always expect the unexpected and be prepared! however these doctors and nurses got my babies and their health back on track. And to me thats way more important than money i can make back. Again... Thank you is not enough.

Our rescue Dane had eye surgery somewhere else, and it was a disaster, got right in the Cherry Hill office, and Dr ANNEAR saw him and scheduled him to have surgery the next day - he squeezed him in.... what an AMAZING job he did. It has been a month, and we can NOW SEE HIS EYES!!! YEAH!!! He actually has eyes that look normal, What an amazing job he did to fix this big boy. He is an awesome Dr, Surgeon and PERSON! He truly cared about our new addition, and went the extra mile to make sure he was fixed right. I would not even hesitate to recommend both him and Cherry Hill red bank for ALL your furkids needs. Without them I don't know we would have done....We Highly recommend!!! The staff is nice, caring and doesn't mind that our big guy eats a lot of their biscuits :) - Doing Dane rescue , I NOW know I have a place that is Clean, caring and efficient with these big ones. Thank goodness for Red Bank in Cherry Hill!!!

I have been taking my pets to RBVH even when it was Cherry Hill Animal Hospital. The Doctors are very caring and held my hand through many illnesses and sadly to the end with my sick dogs. I find that you get their diagnosis in a professional manner and their personal opinions and options are usually true to the word. I recommend this facility to all. Marianne Hotz-Boxley