I took my 6 month old kitten that I have only had for 3 days. The vet told me that she wanted to put her on antibiotics because there might be an infection or it could be his teeth growing in. I am not going to put an animal on antibiotics for no reason. Overall, she was not helpful.

I joined their program that has a monthly fee but covers vaccines, comprehensive exams, dental care, etc... basically most of the maintenance work that needs to be done throughout the year. It seems like a good value from the pricing of all the services that they showed me, but they keep really good track of when my dog needs vaccines, etc. I thought everyone was friendly and business-like - more importantly, my dog liked everyone there (he gets skittish in other vet offices). I definitely enjoy the fact that I can drop my dog off at 7 am on a weekday, and pick him up after work at 5 or so.

This has to be the worst Banfield the Pet Hospital I've ever been to! In my 10 years of living in the USA, I've lived in 8 different States and therefore I've visited different Banfield's. Dr Morris seems to have no love for animals whatsoever. She charged me $500.00 for one of my dogs anal sacs to be flushed! A month later she advised that they needed doing again, I said no just give her antibiotics and surprise surprise they cleared up. My other dog she wanted to put her under and take off a cyst on her elbow, luckily I was going on vacation and didn't have time, surprise surprise when I got back it had self healed itself. If I hadn't had a Wellness Plan already in place for my dogs, I would have gone here. Luckily I'm moving again and going back to a Banfield I know and love. But for anybody who wants quality service and a doctor who actually gives &$@$ then this isn't the place for you. Do yourself and your best friend a favor and find somewhere better.

This was the worst place I have EVER taken my dog. They hurt my dog & were trying to rob me blind from the moment the Tech. walked in the room. My 5 yr old Lhasa-poo had thrown up, was shaking like a leaf & had blood in her stool. With that said, the Tech wanted to take her temperature rectally and shoved it so hard and so fast my tiny dog shrieked. I was in shock. The tech showed no emotion over it, she just began to try and find more reasons for us to spend money, unnecessarily. Then in walks the Vetrinarian and SHE starts trying to pick apart, not only my dog, but became VERY disrespectful to my fiancé and I. Then they hand us an $1150 proposal to test my dog for EVERYthing. I reviewed the list, it was crazy, they wanted x-rays and a ton of tests. I was so appalled by how they treated her in front of me, I could not bear to leave her alone. We walked right out. My dog was looking better so I brought her home for a few hours. FFW 5 hours later, she is bleeding from her rear. The 24 hour Animal Hospital on Bloomfield Ave was our next and only choice. They gently inspected my dog, were compassionate, thought it was one thing, only wanted to run that ten minute test, she came up positive. Caught the problem in good time and after keeping her overnight, the total came to $617.00. I was disgusted, that ONE TEST WAS NOT EVEN ON THEIR LIST OF TESTS AT BANFIELDS! It would have cost me nearly $1800 had I stayed there and not followed my gut instinct.

I WISH I COULD GIVE ZERO STARS! Dr. D. Morris is rude and pushy, she pushes surgery and unnecessary procedures just to boost her sales. I gave her the benefit of the doubt at the beginning because I figured she was just better with animals than people, but no she's just more focused on money. We spent thousands so far even with the wellness plan and although things started out okay at this location then they seemed to find a way to start charging us extra for everything under the sun. Any chance they got they kept her all day for testing, she had multiple instances where they said she needed anesthesia in order to be treated for what I had thought were minor issues, and the only answer Dr. Morris has for any of your questions is "she needs surgery." Well even though Dr. Morris has been our primary vet I went elsewhere for another opinion because there was no way I was letting her do another surgery and sure enough the new vet said that he would never recommend surgery for our dog, that sees in good health and she may just have an allergy or need a diet change. Unreal! So we bought a different type of food that he recommends and so far she's been great. Dr. Morris wouldn't even discuss any surgery alternatives with me, just kept quoting me $1500, which just leads me to believe that she's abusing her power to make more money. Banfield corporate won't let us cancel our wellness plan either of course, they are just as bad. Save your money, your dog can be treated much better for cheaper elsewhere.