Our 9 year old mixed breed went into Adisonian Crisis and respiratory arrest in November 2010. Our local vet (Animal Care Center in Landing and Flanders, NJ) revived her and recommended AERA "STAT!" Dr. Larry Kantrowitz met us with respect, calm, compassion, sensitivity, and professionalism. He went over the plan to confirm the diagnosis, then the treatment options for recovery, the risks of residual damage, the short-term (a few nights there) and long term care. Dr. K has always made himself available. Our dog is now 13 years old and appears completely normal, with the help of bi-annual bloodwork, daily 1/4 pill Prednisone, and monthly injection of Percortin. Except for the occassional receptionist who forgets the importance and the power of a smile, the staff and Dr. K have been absolutely outstanding. I am very sorry for some of the other reviews- there is no excuse for rudeness or unprofessionalism, even when us panicked pet owners let our own emotions get in our way. We saw none of this. AERA and Dr. K are the greatest in our book!

I came to Dr. Levine and her assistant Deb after months of searching for someone to help with my reactive dog. They're over an hour away from me but I was desperate for help. $800 later I got Prozac, a game to play with my dog (find it!), and I was told to avoid growling situations. Big shocker! I'm not a behaviorist but I figured that out with a quick Google search and the reasoning was much more in depth than what I received at this office. In addition I was told I would be charged $140 for a follow-up over the phone by Deb, went to the office and was charged almost $350. I mentioned to Deb that she had told me the wrong rate and I didn't even get a "Sorry I was mistaken" instead I got an acknowledgement that she did say it would be less and then a blank stare as to why I was questioning that it was more. Despite all of this I still intended to use the office, because I can understand people making mistakes, but then Dr. Levine was out of the office and no one on staff could send a fax to my boarding facility saying that my dogs were okay together. I spent $800 on behavior assessments and couldn't get a one sentence fax saying the dogs wouldn't kill each other. I'm never going back. Customer service sucks and rates are high! If you want a behaviorist try Dr. Peter Borschelt, can't write as too his treatment yet but he is very responsive which is already one step in the right direction and his rates are lower. I believe it's about $600 which covers the entire treatment plan whether it's 2 hours or 10 follow-ups.

My dog has been to AERA three times -- for back surgery, referral with an oncologist due to the possibility of lymphoma (thankfully she didn't have it), and today she's coming home after 6 nights in the hospital with an autoimmune disorder. The staff, from the receptionists to the veterinarians and everyone in between, are knowledgeable and compassionate. Why else would my very tired and sick dog wag her tail when an employee came to bring her back to her cage when we visited her? AERA saved my dog's life this past week and saved her quality of life every time she's been cared for there. I recommend AERA without hesitation for any animal who needs emergency care or care by a specialist.

Miracle workers. Great docs, great staff. Have been bringing my dog here for various emergencies for 10 years. Now she has congestive heart failure and the vet cardiologist has worked wonders. I am very grateful for AERS.

Took my dog to a check due to possible toxic exposure to oils i was told that he needed to stay over night, I called to pick him up and the Md informed me that my dog has a slight limp due to his back leg, nothing big xrays done free of charge, follow up with vet in 3-5 days. My issue is that, he went in for one thing, came home with another issue, when questioned what could have happen to him, we were told, to take him to his primary vet he may need surgery.