I brought my very sick kitty in and he was whisked away where I couldn't go, I heard him cry which he NEVER does, and he was returned to me with his ear soaked (poking and prodding for a possible ear infection) and a bill of almost three hundred dollars MORE than I was originally told it would be. I was told to come back the next day for more testing and billing. An unpleasant and very unsatisfying experience.

This is a terrible animal hospital. The staff is extremely combative and rude, which could be excusable if they weren't so sloppy too. We took our puppy there for her shots and spaying. She came back to us with a horrible spay job (a giant gash, red and inflamed) and got an infection. The doctor prescribed additional medication ($70), which turned out to be the same meds we had from her initial visit. My husband got into an argument with the staff over this and refused to pay the bill. We won't ever be back. I strongly suggest you look elsewhere for animal care.

this is the absolute worst place that i ever took my pet to. the staff is dismissive and rude. the vet was the most arrogant, rude and non-caring vet i had ever seen. the facility is not good - it smells, and it is cramped. they were most interested in running up my bill. i went there once and would NEVER take my pet there again.

We took our 13 year old dog in late one night when he was having trouble walking and breathing. Our regular vet is further away from our house in JC and was not open as late, so we went to Hoboken for the first time. The staff there were very helpful and caring and we are now considering making this vet our primary one. I have called several times with concerns and each time the doctor has called me back promptly and spoke to until all my questions were answered - even once for 25 minutes at 9 pm. The staff is great and the hours are great - we couldn't be happier with the level of service that we and our dog received there.

UNBELIEVABLE HORRIBLE! I took my puppy to that place for vaccines. And Dr. Van Binsbergen (That's right! She is a horrible vet!) gave my puppy a same vaccine shot which the health record says it has been taken just five days ago! My puppy was very sick after that and it turned out a PNEUMONIA! I have to take my puppy to a larger hospital and spent me $1500+ for the first day treatment. But when I went back to speak with Dr Van Binsbergen, she admitted she made a mistake, but she refused to apologise nor to cover the reimbursement!!! Last words, this is not an animal hospital, this is an ANIMAL GRAVE! Think about it when you bring your dog to this place! They will try everything to suck the blood from your pocket and refuse to refund because they know you have to file a complaint to the Board of Veterinarian Medicine, and let the case turn to be a federal lawsuit. It takes more than a year for you to win and to suspend the veterinarian's license. They know you would prefer losing the money to wasting time on lawsuit. So wake up people, just stop going to this animal hospital for you own sake. Save some money and time.