I have been going here for over 10 years. They mis-diagnosed my Shih-Tzu who I've had for 5 years, several times. One day they had him there all day doing tests and finally sent me to Red Bank Veterinary Hospital. They are wonderful there! So I usually go to Red Bank for the harder cases but back to Berg to pick up prescriptions or routine stuff. Today I went because my dog was not able to hold his urine and hadn't been drinking water. Well, no one was in the waiting room. One client had left with his dog. I saw 3 doctors not doing anything so I assumed we'd get taken care of pretty quickly. NOPE. I was in the exam room waiting and heard the doc say this one is leaking urine. Then I saw a doc take a folder into the break room with a bag of crackers. I kept seeing the hand go in the crackers. 10 minutes later, still no one coming in. I asked a technician if there was a problem and if there was I could come back. No, the doc is studying your dog's folder. Still sitting there eating her crackers. Finally I got fed up and said I am leaving. You can stop reading the f'n folder. I told the receptionists I had an 11:20 apt and the doc is eating and I can't wait. I get told she's ready now. I said too late! If she couldn't respect my and my dog's time I don't want her working with my dog. Dog's are nervous waiting around and this was for no good reason. She just did not care. She was new there too. I never saw her before. They always have new vets probably right out of school. A big waste of time! Never again. They lost a very good client as I have spent thousands there over time!

The small animal vet is not very talkative and very euthanisia happy. He knows little about the species of small animals I've taken there and give false information about them. He also seems to think rabbits having loose stool is normal, which is VERY VERY not normal. The rest of the staff is nice.