I took my cat there for an emergency unblockage. While the Doctors are Vet Techs are highly capable people and I appreciate the fact that they were able to care for my little baby, the administrator and the outrageous pricing is another story. All in all, my bill is $2000 for the unblocking. There are other vets in the area that will do the same thing, but will be 30-40% below the sticker shock you will experience here at the Animal Hospital.

Very pleased with the excellent service and care for my Charlie boy and Tillie. When you want the very best this is the gold standard in Vet care. Dr. Ross was excellent!

Be highly suspicious of the positive reviews here. I took my new puppy (who saw the breeders vet last week and was cleared across the boards) to this place and they kept trying to upsell me on things (if you flip through a few pages of these reviews you'll see this is common). They kept trying to talk me into things after I told them I was following a certain vaccination protocol, on the advice of the breeder I chose (as well as every other breeder I spoke to about my breed). When I didn't respond to that pressure she decided my dogs ears looked funny "down where you can't see it" and insisted he needed an ear swab. He sat patiently through an ear swab and cleaning. This puppy might be new to me but the cocker spaniel in my family had many ear infections and when you poke an ear infection with a swab IT HURTS. My sweet precious puppy never moved (and had no redness). They insisted he had a mild ear infection and sent me home with medication. When I asked for a copy of the medical records they didn't include ANY notes from the lab tech saying "yes there is yeast here". When I asked she said, "I'll take that back to the vet and she'll write it on there." This puppy was healthy last week and showed no pain when they poked his ears. I don't believe he actually has an ear infection. Will never ever go back, much less "in two weeks so I can be sure this cleared up". For the record, with our other dog, the vet generally gave you medication and said "if she doesn't seem better in two weeks, bring her back." But since he has zero actual symptoms I guess they couldn't say that? I felt very very uncomfortable and will never go back. They upsold my $60 puppy check into $140 for a procedure and medication he didn't need.

Thank you for giving us a great experience in the dental visit with Looka. She was not terrified and the cleaning went great! I am blowned with this great experience!

OK, so the doctor that cared for my animal told my girlfriend that the catheter had been pulled out a couple of times for a blockage, and told us she wasn't replacing it right away and that they want to "WATCH" him. DUH?! If he was really blocked, don't you think you should help him get the rest of the gunk out? HELLO? And where the heck were the 50 vet techs that work there when he pulled out his catheter twice? And they have the nerve to charge an arm and a leg for what my regular vet in Hamilton did for a fraction of the price at his follow up? Incompetent, overpriced - the only positive is that they are 24 hours and they have a cute building...THAT'S IT! It's all smoke and mirrors masking sub-par, overpriced, poorly managed service (let me clarify well managed on the paperwork and billing side for profit, poorly managed actual health care!!!!)