Happy Tails had just recently opened and we decided to bring our Golden retriever there. Our other vet was pretty far away and we wanted someone local for our dog. The staff at the front desk were very friendly, helpful,and informative so we made an appointment. They also told us about an inexpensive way to save money on every visit. We barely waited when we were taken to the exam room. The doctor spent a lot of time with us and gave our Golden a thorough exam. He was not only informative, but played with our dog, thus making her comfortable as she received a vaccine. We are happy with our decision to try Happy Trails!

Very warm, friendly, caring place, right from the start. Showed genuine concern and very gentle with my cat. Understood I was working with a budget (who isn't, even when it comes to health) and made a plan that was right for me. Of course, with the recommendation that if anything else happens, we would have to go more aggressive. But, was so kind and willing to work with me. Giving the best treatment for what was NEEDED at the time, not trying to upsell expensive and unnecessary treatments. Prices are reasonable given the area. Would have cost be double at other vets. I love this place and they have made me a happy customer and my cat a happy patient. Will be coming for life, and when needed, so will my other kitty.

My companions have been following Dr. Haupt and her two colleagues for many years. We are delighted that they opened a brand-new, state-of-the-art facility in Shrewbury. The entire facility is immaculate, from the customer restrooms, the waiting room, the nicely planted entranceway with seasonal flowers.....we can't say enough. Now onto their skills......They are the type of vet that spends quality time examining your pet, but listening to YOU as well. They each possess excellent clinical skills which allow them to diagnosis on physical exam, not by relying on expensive tests like so many doctors do. Don't get me wrong, they have all the equipment on-site for the detailed work-up, but will not suggest it if it is not truly required. They treat a wide variety of animals from the type with feet to those with wings. Care given on the exotics is above average. I recently brought my parrot in suspecting that he was biting himself. Dr. .Haupt and Kathy (Aviary Expert) were able to hold the parrot and determine he had an ingrown feather that was bothering him. Within seconds it was removed and the parrot immediately felt better. Just to be on the safe side, PO antibiotics and a topical spray were prescribed. The following the day, much to my surprise, I received a call from Dr.. Haupt and her Medical Assistants inquiring as to the condition of Luke! One last thing....so many times I find that I have misplaced my pets vaccination records. Happy Tails is all computerized so you have access to your records 24/7, once you receive a secure password for their IT personnel. If this wasn't good enough, you can also book appointments on line too! Did I mentioned they make house calls? :-) You don't have to believe a word I am saying, but if you love your pet, and want what best for them AND your wallet, you'll immediately have your records transferred to their practice.

As a resident of Shrewsbury, I was pleased to hear that they have donated to the SPTG and for the tree lighting- so I gave them a chance. We were so happy that we did! They are amazing! Very patient and kind to my little puppy. He was not upset at all. She explained everything and the cost of everything, so we were not surprised at the end. They also give a military discount!

My dog was suffering from chronic ear pain. He was treated by the rescue shelter vet twice, and once I adopted him, he was treated twice at a holistic center. Unfortunately, he was still in pain. I made an appointment with Dr. Rovere based upon a recommendation. Dr. Rovere investigated Baxter's prior treatment, and she did a culture. Based on the results, she prescribed both topical and oral medication. I am very happy to report that Baxter has been pain free for over a week, and he seems to be on his way to a complete recovery. The doctors and staff at Happy Tails are gentle, loving people, dedicated to the welfare of their patients. I think it is safe to say, we have found the best physical and emotional care for Baxter.