Horrible service. Do not take your pets here. They over book appointments and make you wait over an hour every time. The equipment looks like it should be in a museum, The place is very run down and not clean. They take Pet Assure insurance but refuse to give the proper discount on everything. My dog never growled at my old vet. He growels at Dr.Hamden & his helper. I am listening to him & going back to my previous vet. I only changed for the pet insurance. What a mistake.
I have been taking my dog to Dr Hamden for over 11 years. He has always provided the best care and advice I have ever received from any vet. One of the assistants - Aliyah (not sure of the spelling) has been outstanding regarding any debt. She has always been very cooperative for repayment plans, has never overcharged me and has been considerate and kind, reflecting the atmosphere Dr Hamden all these years has had in his practice. Aliyah is very knowledgeable regarding pet care and has returned my calls in an expeditious manner...even on off hours during the weekend. I highly recommend Dr. Hamden's office.
Shockingly poor service. My wife runs a rescue group and took 5 Kittens there for spaying and neutering today on 7/2/13. Price of $325 agreed beforehand through another rescue groups kind use of their discount. When she called the vet to confirm pick up time she spoke to a woman named Aliyah ( I probably did not spell the name correctly) and was told that a prior balance of $150 existed from 2011. (my wife has not used this vet in over 9 years) She went on to say that the kittens would not be released until the prior balance of $150 plus the $325 was paid in full. When it was explained to this woman (who's attitude was beyond unpleasant by the way) that my wife had no idea how this balance came about, that she only had the money to pay for the services provided that day and which she would do and then try to find out who charged the $150 to her account, Aliyah absolutely refused to cooperate. When my wife eventually caved in and found an extra $150 and came to collect, she was suddenly told that it had to be cash only and no credit cards or checks would be accepted. Aliyah went on to say she was an owner, that Dr Hamdan was a salaried employee and another Vet also owned the establishment, she also said she had owned the business for 40 years. As I write this, the Police have been called. Attempts to be put through to Dr Hamdan were rejected. I'm not an animal person but I have been involved in Animal rescue for 18 years and have never come across such appalling service from any vet. My wife is absolutely distraught. The kittens are being held pending payment. Consequently, I do not recommend this establishment.
Very disappointed. I found this place via the Neuter Commuter, which helps connect people with spay and neuter services. When we showed up for the appointment, they said we didn't have one. But they finally "found" us and took my cat in to spay her. I got a call halfway though the day saying that my cat had a "huge gash" on her leg, and that they had to clean it and stitch it up. Obviously, I was really worried, and freaked out. I asked a lot of questions, but was just told, "I don't know any more about it. I simply overheard the doctor talking. He's in surgery so I can't ask him." I told them to do whatever needed to be done for my poor kitty. Interesting, though, that when we left my house that morning, my cat wasn't wounded at all. She calmly waited in her carrier to go to the vet, didn't thrash or make herself upset, and was just hanging out. I wondered how she came to have this "gash." The folks at the animal hospital sent me a photo of the cut. It's a huge, deep, straight line laceration that goes all the way down to the muscle. There is NO way that would have happened without me noticing. There had to have been blood, and there was none in my house or car, or on the towel or anything in her carrier. I didn't want to accuse the vet of cutting my cat, so I simply asked more questions when I went to pick her up. They charged me $50 for the stitches they had to put in, and wouldn't answer more of my questions or let me take my cat out of the carrier to look. Now, I am convinced that the vet cut her. Either he caught her skin in the clipper when shaving her for the surgery, or he plain old sliced her with the scalpel. And I paid extra for it.
EXCELLENT VETERINARY CARE!!! On the contrary, if you care about your pets, PLEASE take them here. Dr. Hamden is a knowledgeable, compassionate veterinarian who goes above and beyond what is needed to treat any animal brought to him. The office staff is always helpful and one NEVER leaves the office confused as to the course of treatment or the cost involved. These are ALL caring individuals whose primary purpose is the appropriate treatment and well being of any pets that are brought to them. They treat any pet that is brought in as though the pet is their own. I wouldn't trust my pets to anyone else other than Dr. Hamden and his staff.
Name | Address | Facility | Today's Hours | Rating | ||
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AAA Afordable Animal Surgical | 819 Riverview Drive | Vets | Not Available |
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Idexx Telemedicine Inc | 80 Commerce Way | Vets | Not Available |
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Little Falls Animal Hospital: Briganti Loredana DVM | 333 Main Street | Vets | Not Available |
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Little Falls Animal Hospital: Dilts Claude DVM | 333 Main Street | Vets | Not Available |
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Little Falls Animal Hospital: Pla Jose DVM | 333 Main Street | Vets | Not Available |
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Holistic Pet Care: Elliot Jill | 125 Paterson Avenue | Vets | Not Available |
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Holistic Pet Care | 125 Paterson Avenue | Vets | 08:30 AM - 05:30 PM |
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Mc Mahon P J DVM | 110 Weinmanns Boulevard | Vets | Not Available |
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Willowbrook Animal Clinic | 21 Two Bridges Road | Vets | 08:30 AM - 05:00 PM |
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All Creatures Great & Small | 7 Sherwood Lane | Vets | Not Available |
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