If you are looking for care and compassion from Petroglyph, you can forget it. We took our dog in to have him checked out because he had diarrhea and vomiting. We took in a fecal sample for testing and since they send it off to California to have it tested we waited for over 3 days to get the results. Well when my wife calls to find out if they got the results back, there response was " yeah we got it", they didn't call us to let us know... we had to call them which is truly sad on their part. So when she asked what the results showed, to see if he had a parasite or something else, they said that a vet tech or doctor would get back to us..... when asked how soon would they call back the response was " oh, sometime today"..... SERIOUSLY!!! Again, no sense of urgency or compassion from this place. Never again will we give these people another dime of our money. DO NOT GO HERE if you really love your pet.

because we would not do an expensive surgery for cherry eye on one of my cats they told us we cannot take our other cats from visiting for other medical reasons, but that did not stop then from sending us reminder mail every month about our other cats needing shots and such to take our cats to see them for all the care. they only care about the bottom line. they did not care about my animals. just how much more money they could soak me for and when they told me to get shots for cats said I could not go there because of what they did to me. is this was Doctors office they would have there license revoked and the doctors banned. what kind of people do this? if your not rich and stupid do not take your pets to them ever. Getting your animals killed from wrong treatment is very possible when the company only wants your money.

Thoroughly disappointed. Wanted to bring in my dog for a heart-worm test and to get her on preventative, and they said because she hadn't been in for 2 years they wouldn't do it without a full office checkup, despite her having had one at another vet in between. I think it's unconscionable that a vet wouldn't do heart-worm preventative just so they can bilk people out of money for an unnecessary office visit. I will definitely be reconsidering taking any of my animals here again.

Poor/fair is an understatement. Complete rip off for their services. My dog had a swollen leg so we took him to petroglyph. After the exam($45) they said they needed to xray and it would be $120. After the xray they diagnosed my dog with cancer of the bone in his front leg. We had a choice to amputate or euthanize. He is a large breed (over 100 lbs.) so amputation was not an option especially with it being his front leg. I asked for pain meds for him until my wife and I could decide what to do. When my wife went to pay the cashier was very bubbly and smiling like the dog hadn't just been given a death sentence. We were charged over $400. $200 for the xray not $120 and another $200 + for the meds and office visit. I think that this is highway robbery. Two days later I receive an email from them saying my dog might look healthy but he should have his senior exam. Do they monitor the emails they send? Obviously not. I am angry at the greedy owners not the Dr. She was very nice and genuinely felt bad about my dogs condition. She needs to get a job at a new vet that doesn't have owners that will pray on people that have sick animals to make an extra buck. I will not return and am extremely disappointed.

Our dog got a torn ear playing with another dog, so had to take him in on an emergency basis. They did the surgery at a cost of over $500, and brought him to us with a "cone of shame" on. The tech was distracted and in a hurry rattling off instructions. She mentioned a bandage. I asked "what bandage", she didn't answer, then let us go. Poor guy was shaking his head with the stitches in his ear. We made the follow up appointment and babied him for the weekend. The stitches started opening right before we took him for the follow up and they said we should have kept the wrap on his head. We told his head wasn't wrapped when he was handed over to us. They LIED and said all the techs claimed he WAS wrapped. They refused to take responsibility and then started claiming that WE were lying. We had witnesses that he wasn't wrapped!! They then wanted to charge us more money to correct their mistake. When we started threatening legal action, they started changing their stories and again refusing to take responsibility for not providing proper care. NEVER TAKE YOUR ANIMALS TO THIS PLACE!