Absolute worst animal hospital!! I brought my dog in there for allergies (licking paws, scratching), and ended being treated like I was at a used car dealership. I saw Dr. Berday who after making me wait 30 minutes in an exam room to see my pet, went into the room took one look at my pet, asked the exact same questions that her vet assistant asked me and then walked out and said that she would be back with an estimate...The doctor instead sent her INCOMPETENT vet assistant back in the room with an estimate for over $600.00. I began asking the vet assistant questions about all the testing that they were asking me to perform. One question I asked her was "why does my dog need a differential exam of blood cells done?" her response to me was..... (Its so the doctor can "like" smear the blood and stuff and see if she can find any sickness in the blood")........ I soooo badly wanted to tell that STUPID vet assistant that she was talking to an EDUCATED registered nurse who knows that her, and the doctor were lying, dumb, and most importantly money hungry. I instead told her no thank you, and that I would be going elsewhere.... as I walked to the front desk the same girl had the nerve to ask me if I was going on a "wellness plan" or not?....... I went down the street to sunset eastern animal hospital, and I spoke to an EDUCATED licensed technician, and an EDUCATED vet, that were very honest, and professional and sent my pet home with hydroxyzine... which worked wonderfully!!.... I HOPE THAT BANFIELD GETS SHUTDOWN, for all their dirty business practices = )