The staff was super polite, the price wasn't awful, my dog is fixed. I'll bet all of these negative comments are coming from a couple short tempered soccer moms. Probably in a bad mood after their McDonald's hash browns were served cold.

STAY AWAY FROM THIS PLACE!!! I came in with my 3 lb puppy. I had to go into the cat side because the dog side was locked. I told the receptionist I was very allergic to cats so she gave me permission to go to the dog side. No one was in the waiting area but me. I started filling out my first time paperwork. All of the sudden a LARGE dog came from the exam room coming towards myself & puppy. The owner and the receptionist was trying to stop the Large dog but could not stop him. I yelled "GET YOUR DOG" I dropped the clip board & pen and grabbed my puppy. I put my leg up to protect my dog. Finally they got the dog. The receptionist told me to go inside a room. I told her I'm leaving. As I was gathering my things purse puppy Etc... The LARGE dog came at us again. I got up and went to the door to run out and the door was locked. I was locked in. I had to go to the cat side to go out. I feel all dogs should be on a leash for safety. You shouldn't have to go through what I went through. I was afraid for myself & my puppy. No wonder why no one was in there. Unprofessional. I went straight to: Mt Rose Animal Hospital. I was treated well and made an appointment for Friday. Two receptionist and people waiting. I felt very safe and I was Happy....so was my puppy. They never even called me to see if I wanted another appointment or to say they were sorry. STAY AWAY!!!!!! UNPROFESSIONAL!!!!!!

Dr Schmitt is excellent. He was recently closed and leaving the parking lot when he noticed a my friends car coming into the lot. He could have kept going home to his family and ignored it, but he turned around. The car had hit and badly injured a dog. He stayed for two hours (nine at night) until owners were located, comforted and given time to make a decision whereupon he waited patiently before they decided to have him put their pet to sleep. He is kindhearted, makes himself available at all hours for his patients even coming to the phone to talk to me himself several times rather than just having a secretary set an appointment or take a message. You might find a cheaper vet, but you will not find anyone who will love your pet like him. Also he takes numerous student interns from Galena High School every semester and gives those students unbelievable career experiences.