This is a great animal hospital, with a great vet and great staff. We have been going there for nearly 2 years and have only good experiences. Staff are caring and do a great job coaxing my often terrified (and also highly stubborn) malamute to do whatever they need her to do. If you need to see the vet last-minute and they haven't got a free appointment, they're always happy to do a 'drop off' where you leave your animal there for a few hours and the vet treats your pet in between other patients. They even do this 'drop off' for a last-minute minor surgery we needed (wart removal) and she was ready to go home in 3 hours. Patti, the vet, is great - always happy to answer your questions, and even crawled down on the floor to treat my dog who was too scared/stubborn to come out from under the treatment table...! The only down side is they're closed on weekends.