The wait was a little long, but seeing as I had no other pressing matter to rush to - it was fine. The Dr was very informatiove and caring and she made sure to get ALL the information from the pet owners before she does the exam. Once everthing was completed and she had an answer for you, she and her staff were very clear and consise as to any information or instructions we needed. Over all, a good experience and I will be using this vet going forth.

DO NOT GO. overpriced and will try to sell you services that are not needed. they showed me an estimate for 450$. i declined a test that was listed as 87$. my final bill was still 442$ because they readjusted pricing on all services. Wouldn't take my dog here if she was dying. I woukd give a 0 rating if possible

Waited for an hour before we decided to leave without being seen, which is pretty poor considering we made an appointment the day before. They also seemed to think the dog needed 2 x-rays without anyone having examined him. I'd be quite wary before going.

We took our cat to Dr. Pruden at the Bedford Stuyvesant Veterinary Clinic because she had a bite at the base of her tail from another cat. She was given surface stitches and a plastic head shield and antibiotics. More significantly, the area wasn’t bandaged. Within two days, she had gotten out of the shield (it wasn’t large enough) while we were away. She then chewed at the tail until the stitches were gone and she had bitten a deeper wound. We called. They said the doctor wasn’t in, they didn’t have anyone else, and they could only recommend some emergency clinic place. Instead, we took her to the Prospect Park Animal Clinic (here we’d been in the past.) They had to do double stitches (inner dissolving ones and outer regular ones). They gave her a larger shield. They put a very secure bandage over the stitches. They also said we should only be giving one antibiotic per day instead of the two that were prescribed by the first doctor. Two a day are known to cause various problems in cats. We paid the first doctor $418. The second one charged $332. I called Dr. Pruden to ask that we get some kind of refund on money which was entirely wasted. When I said that, without bandaging, it was too easy for the cat to get at the wound, and told her that it now had good bandages, she said, “Oh, I never put on a bandage.” I told her that I’ve had multiple surgeries and I’ve never left a hospital with open wounds, so I didn’t understand not covering the raw stitches on an animal. She also refuted the issue of the double dose of antibiotics. When she said, “Well, you should have just come back here” I asked her why we would return to a place that had done such an unacceptable job. She had no answer to that. She said she’d think about it and call me back. She didn’t, so I called back, and again she said she’d think about it. Again, after waiting some days, I had to call because she didn’t call me. At that point, she refused outright to give me any refund. Her bad practices caused our cat much further pain and trouble, since the new, deeper wound took longer to heal, and it caused us a great expense.

I have a rat who, post-tumor removal surgery, has developed an ulcerated cornea. I called the office, explained the situation, and got prices for both the exam and the flourescein stain that would be needed in order for medication to be prescribed. I made an appointment. Upon arriving at the vet, the tech looked in the carrier, pointed out that she was sick (isn't this the reason we take animals to vets?), and said that they would not see her. Lots of BS apologies and no answers. I'm unclear as to why whomever answered the phone initially would give me this information just so I could waste my time. Bottom line: this vet doesn't deal in sick animals and their staff clearly has no idea what they're doing. Steer clear.